I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
Mariah was amazing to work with! She was extremely patient with us and let us test drive numerous trucks until we found the perfect one. On top of that she was very transparent with us throughout the whole process and made sure to get us the right answers to all of the questions we asked. We also worked with Joel and Danny who were a wealth of information regarding out of state registration, financing, and were a reassuring force in the car buying process. Mariah, Joel, Danny, and the rest of the staff at Sandy Sansing Mazda made car buying an enjoyable and comforting experience!
This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
We recently bought a car from Skip at Fort Walton Beach Auto Brokers for our daughter. We had been to every car lot between Niceville and Destin and were either disappointed with either the selections, or lack thereof, and/or the professionalism of the staff, or lack thereof. The moment Skip came out to introduce himself, I knew were buying a car from him, Whether we could find one on the lot or not. As luck turned out, We did find a couple of options and Skip worked with us so we could take them for a used car check up. They both had some minor things such as rear light replacement, tightening of bolts...nothing major and Skip from day 1 was honest and upfront about all of that and took care of it all! He even got a cigarette burn in the drivers seat fixed. He wanted to make sure the car was perfect for us before we drove it off the lot. Skip communicated the status of everything with us frequently and even called a couple of days after the purchase to see if our daughter had any questions about the car and make sure she was happy with purchase and it was running good for her. His professionalism, integrity, and honesty are above reproach. It was the best car buying experience! I will never buy a used car anywhere else and neither should you!
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