I had seen the M4 I wanted to purchase online. I got good price and the car is flawless. The process was complete i less than an hour and I was on the road. I had some questions regarding my extended service that I bought and they were very helpful in helping me understand my options. I would fully recommend this dealer.
I contacted the dealer because the mileage advertised seemed very low in relation to the price. The dealer contacted me immediately and confirmed that the advertised mileage was incorrect. At that point the was no longer a good deal and a thanked him for a quick response.
Mi experiencia en la compra de mi guagua fue exelente la vendedora Beatriz muy profecional siempre afuego con nosotros, buscandonos opciones manteniendo siempre la buena cara y la pasiencia hacia nosotros y la familia por el tiempo desde que llegamos, en la busqueda de nuestra guagua asta la compra de esta misma.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
From the call to set up appointment for recall item on my Ram until I drove away a few short hours after arriving at your dealership I was very pleased with all of the Service, The front office folks gave me. I think they really care about my Ram and me and will do all they can to keep me safe and happy. I think all of the folks that I was touch by. You go guys! George, Retired 100% disable Army Vietnam Veteran.
Had a great experience at Napleton with help from Claudia A. I’m currently narrowing my choice down between two cars and I will be back to purchase one of the two. Napleton Clermont is the place to go and Claudia A is definitely is the person to talk to for exactly what you want
Ben is a rock star totally customer service driven and strives to make sure his clients get the royal treatment and the best deal possible on their transactions
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