Located the exact Jeep I was looking for quickly and I was in the driver's seat within days.
Newly renovated facilities and great service department (based on experiences with previous Jeep)
Great reliable vehicle great speed
by Choicese Jones from Dallas Texas
November 6, 2018
I really enjoy my vehicle. The vehicle is a fast vehicle. The appearance is great among the other dealers. I love everything about the Dodge Dart .
it was a great experience from the moment we made a phone call. Customer service was worlds ahead of the other dealerships we considered. thanks
Not the Best
by KareBear93 from Cuyahoga Falls, Ohio
December 27, 2018
I honestly should've stuck with my 2001 Celica over this mess. I always have issues with it. I've had it for 3 years and I've had to dump $5000 into it, excluding normal wear and tear. I have never had a car break down so much in my life. I will say the car gets me from point A to point B though. I cannot wait to get rid of it.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Very good little car
by Dede from Moncton
January 14, 2019
everything is in there heated seats big screen radio sunroof only flaws is missing the Navigation there is also plenty of room for a smaller car
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
Efficient, Dependable little car for a petite lady
by GaryDeb7716 from Louisville, KY
January 11, 2019
This car fits me! I'm 5'1" and the dash seems to wrap around me. It's a comfortable ride for me. I own a 2013 with 70k miles on it and never had a bit of trouble. Handles well in rain and snow. A/C and Heater are the bomb. I'm so glad I chose this car. It's sporty looking, fun driving and cheap to operate.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Good car, bad random engine problems.
by Kasgeroth from Temple, TX
October 30, 2018
All across the country, Dodge Darts are having issues like mine where they consume way too much oil too quickly and take engine damage. Dodge seems to know this, stopped making them in 2016, and then are replacing engines buy not letting anyone take them apart to see what is causing the issues. I have 2 Dodge Dart 2015s, but only one is consuming 6 quarts of oil in 5,000 miles with no leaks.
They were such great people to work with. They were able to get me the exact vehicle that I wanted. The people are very friendly and helpful with whatever you need.
by JhoneJhon from NORMAN
October 20, 2018
There's definitely something wrong with the fuel system it jerks...the motor mounts are bad, the bottom of the car is falling apart, the automatic grill shutters are done, and this car is only 3 years old, it rides so rough even with oil changes current...im stuck in a horrible car deal.
Great service and speedy! Always accommodating and service with a smile.
Decent car - worth the price
by Susan from Tacoma, WA
December 27, 2018
This is a decent car for the price. It's basic and has been reliable for the two years I've had it. The basic warranty is only 36,000/3 year. The warranty is the only thing I would want changed for this car.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
Good basic car
by Dartdriver from Winnipeg, mb
December 27, 2018
This car is a great commuter vehicle. It's great on gas, has a lot of interior space and a nice sporty look. We bought it used at a great price and we are hoping it will last us for several years.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Lots of room for a small car!
by SXTdart from Jackson, MI
November 29, 2018
This car gets great gas mileage, has plenty of room, and is still sporty looking for a four door car. We love everything about this car!
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
Sportier than it looks
by DougVT from Columbia, SC
October 19, 2018
My wife owned a Dart and she put a lot of miles on it in a short period of time. We recently bought her son a Dart as a college graduation gift in hopes that he would get the same sort of use out of his iteration of the car. His is a little less punchy than hers was (different model) but it still moves quickly, looks stylish, and has the same loud motor/exhaust, which can be aggravating, but he's a 21 year old kid...
did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
Most reliable car
by Baade126 from Hastings MI
October 19, 2018
I love it! Very fun and dependable. Rides smooth and is great on gas. Very comfortable. Perfect size for a small family. Sporty and fast. Looks awesome. Black on black
They get you in and out fast with the paperwork. So make sure you take the time to read everything in the contract, I didnt. They told me my payment amount and that I would receive the undercoating/rust protection. What they didn't bother to tell me was that my last payment on the loan would be just over 13k. The salesmans answer to this was just trade it in before that time. And then what? It doesn't just go away. Then they didnt even bother to tell me that the bank would only finance the amount for the truck plus the warranty, so the rust protection got omitted. I didn't find out until I was calling to ask when it was going to happen. After I spoke to them about that I sat down and read everything. Yes way late, I know. So do yourself a favor if you go there and dont let them rush you out the door with a new car/truck.
It’s not the most reliable, but the most I like.
by Leo from Savannah, GA
October 12, 2018
As a student, it fits all my needs. Big trunk could pack at least 2 full-size suitcases. And I can fold back seats to make trunk bigger. It’s totally amazing!
I like the sound of engine. Sometimes it sounds like a beast when fierce drive, and sometimes it’s a puppy when I drive normally.
This is my first car, I never thought it could be so impressed!
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