Looking for used car for daughter. Although they didn't have exactly what I was looking for, salesman Eddie was great to deal with. Non pushy and all around great to deal with. Highly recommend visiting this dealership. All the cars looked to be in great shape and prices are reasonable.
Not the Best
by KareBear93 from Cuyahoga Falls, Ohio
December 27, 2018
I honestly should've stuck with my 2001 Celica over this mess. I always have issues with it. I've had it for 3 years and I've had to dump $5000 into it, excluding normal wear and tear. I have never had a car break down so much in my life. I will say the car gets me from point A to point B though. I cannot wait to get rid of it.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
Efficient, Dependable little car for a petite lady
by GaryDeb7716 from Louisville, KY
January 11, 2019
This car fits me! I'm 5'1" and the dash seems to wrap around me. It's a comfortable ride for me. I own a 2013 with 70k miles on it and never had a bit of trouble. Handles well in rain and snow. A/C and Heater are the bomb. I'm so glad I chose this car. It's sporty looking, fun driving and cheap to operate.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
Decent car - worth the price
by Susan from Tacoma, WA
December 27, 2018
This is a decent car for the price. It's basic and has been reliable for the two years I've had it. The basic warranty is only 36,000/3 year. The warranty is the only thing I would want changed for this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by JhoneJhon from NORMAN
October 20, 2018
There's definitely something wrong with the fuel system it jerks...the motor mounts are bad, the bottom of the car is falling apart, the automatic grill shutters are done, and this car is only 3 years old, it rides so rough even with oil changes current...im stuck in a horrible car deal.
JTL service was the best ! So happy with my use toyota tandra . JTL can sell me a car anytime ! JTL made me feel special and that they wanted to fit me in a car that was suitable for me and not just getting rid of a car off the lot. AJ and Eric you guys are the best!
Very good little car
by Dede from Moncton
January 14, 2019
everything is in there heated seats big screen radio sunroof only flaws is missing the Navigation there is also plenty of room for a smaller car
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
Good car, bad random engine problems.
by Kasgeroth from Temple, TX
October 30, 2018
All across the country, Dodge Darts are having issues like mine where they consume way too much oil too quickly and take engine damage. Dodge seems to know this, stopped making them in 2016, and then are replacing engines buy not letting anyone take them apart to see what is causing the issues. I have 2 Dodge Dart 2015s, but only one is consuming 6 quarts of oil in 5,000 miles with no leaks.
Miles was great . His service was impeccable. Got the best deal for my first car and i could be more happy . Thank you again
Love our Dodge Dart
by bvsaker from American Fork
August 25, 2018
It is a very sporty looking car which we love but doesn't have the sporty cost. This is probably because it doesn't perform like a sports car it just looks like one. For the cost, we love it!
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