Used 2021 Dodge Durango for sale near West Dundee, IL

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

I had a bad experience at Pauly Toyota. Here was the opposite experience. I was able to get a vehicle that I am very happy with after working with Sebastian. Will be back!

Bought a 2021 Dodge Durango Hellcat and it’s worth it fastest 3rd row suv in the world makes a beautiful noise when you take off almost godly insanely fast and break your neck head turner people have to literally look twice to make sure there seeing what they think there seeing

Very smooth experience. Seann is an excellent young salesman. Darien will do anything to work with you. Erick, the manager is very accommodating. A++++ dealership.

Just bought a new Dodge Durango, love it so far but only have 300 miles on it and can't say much other than it being really nice to drive, very comfortable. Dodge styling far exceeds the other SUV's out there.

I recently sold my 2014 Corvette Z51 to Diamond Motorwork, and the experience was outstanding from start to finish. I worked with Luke, who was incredibly kind, patient, and professional. He made the entire process seamless — even going out of his way to meet me at my workplace to pick up the car and finalize paperwork. His flexibility and attention to detail made it easy to choose Diamond over other offers. The price was fair, their reputation solid, and they took the time to ensure I was comfortable with every step. I especially appreciated how Luke worked around my schedule and kept everything stress-free. The owner, Rami, was also very attentive. While Luke handled things so smoothly that Rami didn’t need to step in much, he was present and supportive throughout — especially when I requested a wire transfer instead of a check. That extra layer of reassurance gave me real peace of mind. If buying from Diamond is anything like selling to them, I’ll be stopping in there first when it’s time for my next car. Highly recommend Diamond Motorwork for anyone looking for a trustworthy, respectful, and hassle-free automotive experience.

This one year model, 2021 Hellcat Durango is a beast! The sounds, feel, utility, comfort, quality and look are all Amazing. Highly recommend this vehicle

Jackie was great! She was helpful and knowledgable. She seemed interested in helping me find exactly what I was looking for. I would highly recommend her.

Schaumburg KIA is doing well in all respects and will do better in the new building. I intend to continue going there for service in the future.

best i have had buying a car and i do not like buying cars at dealer

I can’t say enough about the outstanding service at BMW of Barrington, especially thanks to Justin in the service department. He always goes above and beyond to take care of us. Justin is professional, responsive, and truly committed to making sure everything is handled quickly and correctly. No matter the situation, I know I can count on him to provide updates, answer questions, and ensure the work is done right the first time. It’s rare to find someone so dedicated to their customers, and Justin has made every experience stress-free and enjoyable. Thank you, BMW of Barrington, and especially Justin, for always delivering such an exceptional level of care and service!

Brought my car in for regular maintenance and Gary made the whole process really smooth. Everything was well organized, and once the service was done, he went over all the details with me. I was impressed with how easy it all was and would definitely recommend this place.

My new jeep Grand Cherokee had a turn signal problem. As you know technology can be a problem! What sounds doesn't always work that way. Anyway it took 2 appointment. Steven Fee kept me up to the minute with what was going on. He was friendly and very nice. Even with the service area being very busy, his mood never changed. I have been a Jeep owner since early 80s. All my cars have come from here because I appreciate the staff. Thanks again Steven!!

Sam was very helpful in structuring a deal between Westlake and had us in a car in no time. Thanks to Sam and his team at Asia

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

As a returning customer to Laurel BMW of Westmont, I am very pleased with my car purchase from my initial test drive to the delivery of our new BMW. Thank you very much for your customer focus, attention to detail and follow-up through our quicker than expected delivery process!