Used 2022 Dodge Durango for sale near Norwalk, CT

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

It's was ok service was good the workers were good and kind overall it was very satisfied

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

Simple and hassle free. Did not pressure to buy extras. Not to many negatives except for the location of the dealership.

I have always thought of the Durango as a sharp looking automobile. I had recently traded my 2012 Camry for a 2023 Camry but soon became tired of climbing out of the car, so I looked for something I didn't have to climb into, nor out of. The 2022 Durango GT+ (new) was the ticket. It had the ingress and egress I was seeking, the amenities the 2023 Camry XLE had, and the space to carry my two dogs, as well as people passengers. The vehicle is AWD, gets about 22mpg commuting to work, and around 25-26 on the Interstate and other highways. I love the quiet ride, the smooth suspension (yes, in town with crappy city streets and intersections it isn't as smooth as the Camry). The Pentastar V6 is our second experience with the engine which has never failed or had issues. The leather seating is comfortable, the AC works well, though the old R-34 was a better refrigerant. The UConnect 5 / 10.1 system with navigation, SiriusXM, etc is great, I just wish it had a CD player, yeah, I know I can stream, BT, or aux it, but I do like to play my CD collection too, without having to rip the music onto my phone... I'd buy it again!

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

I FIND THIS VEHICLE TO BE RELIABLE, GREAT PERFORMANCE, EASY TO OPERATE, NICE INTERIOR AND VERY COMFORTABLE. THE PRICE WAS AFFORDABLE AND HAD MANY OPTIONS. I DEFINITELY WOULD RECOMMEND THIS VEHICLE

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .

I must admit I was not ready to sell my car just yet however Artie was so persuasive in helping me find just the right solutions for my challenged situation considering I wasn't really expecting to get approved with just my trade in & a minimal out of pocket down payment but he made me an offer I couldn't refuse on 2021 Honda Accord that I was ready to buy out from my lease & put me in a beautiful loaded truck thanks again Artie go see him for any of your vehicle needs you won't regret it!

Great experience. Andrew is the best. He was very noligable. Was able to get us a great price and we love our new vehicle. We would not want to work with anyone else and will go to him for all our purchases. We highly recommend Andrew if you are looking for a great price on an excellent vehicle. Five stars to Andrew and Stream Auto. Thank you so much

Aldo was absolutely amazing with helping me find and buy my first car! Extremely nice and a very positive person even when there were a few bumps in the road. As he is still continuing to help and answer any of my questions even after my deal was finalized. I rate him a 10/10 and probably wouldn’t have had such a great experience without him!

Found my 2020 Ram at Bill Volz thanks to Cars.com. I was able to shop to find the RAM I wanted, focusing on a 3.92 Rear Axle. I was able to view the original window sticker for the car. Sales pitch was low pressure, not loke the other dealers I visited in my hunt. Bill Volz has been around for a long time, suspect they will remain in business for years to come.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

The service was good, didn't have to wait to much for my oil change, which took like 45minutes, the rep was great and as soon as it was done I was on my way.

They respected my decision-making process, giving me space when I needed it but being available when I had questions

Perfect transaction no issues, this dealership is my family’s first choice now. Fast service friendly staff and very nice show room, thank you port Jeff dodge!

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.

Was shopping for a truck and went to several larger dealerships who all were playing games. A friend recommended Novak. The showroom was super clean as so was the vehicle I was looking at. My salesman was upfront and not pushy at all. What you see is what you get . They gave a fair deal on my trade and I was in and out in a couple of hours. I will definitely be coming back when shopping for a car for my son.

The staff and service was great, Ralphy, Haile Rodriguez and Sergio Nunez made it possible for me to get my dream car... Wide body SRT HELLCAT....