I met Jake 2 months ago and I couldn't get approved. He gave me some pointers to follow and told me he would follow up in a couple months. He did so brought me in and sold me a car that I love.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
The service manager allowed me to talk directly to the service technician about my problem with my new truck. Im a hands on guy, and this helped me understand the process that fixed my problem.
Most reliable car I've owned
by M1234d4321 from Praie village, Kansas
December 11, 2018
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
They were prepared, friendly and gave us quick service at a late hour. They had the exact car I wanted for the best price. I would definitely recommend them to others.
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
I had to have my vehicle towed in and I was expecting the worse. It was fixed in one day and the cost was reasonable.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
They were very nice and kept me up to date on everything! They also have very nice vehicles. Also, they have good prices. Thank you.
2018 Durango RT Blacktop
by Holly B from Boiling Springs
December 21, 2018
I'm in love with this suv! It's the perfect size for me. Love the black leather with red stitching. Easy and comfortable to drive. Looks tough yet sleek and modern. Love all the driver assist features!
Worked with Joe the General Manager and couldn't be more happy with my purchase and how he handled everything that I needed. He gave me an AMAZING price, I mean AMAZING on a used 2014 Ford Fusion. He worked with me, he even gave me the car before I even paid him!! Everyone needs to come and buy here, they will not only give you a great price on a car but help you out with anything else you need. Going to recommend this place to every single person in Lexington. Talk to Joe tell him Scott sent you.
Hate to sell this solid reliable Durango
by TexasBob from Tomball, Texas
September 18, 2018
Have really enjoyed owning this SUV and would not sell it if I had not retired. But we only need one car now. This is a solid, reliable, well-lbuilt vehicle and the only issue has been that the Pentastar 3.6 Litre engine had a smail design flaw which was recently fixed under warranty because the left half of the engine has a 150,000 mile 10-yr warranty. Only those Pentastar engines build before August of 2012 are elligible for this extended warranty and FCA is not advertising this, you have to search it out using Google.
Great place to buy a car from...
My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for the family... Thank you Broadway Auto Mall and your team...
Electrical gremlins continue
August 20, 2018
I love the design, power, and size of this vehicle. I have the R/T and it is a good value for the money. However, reliability has been spotty. It is now down with the engine locked by the security system immobilizer. In the past, the cruise control and audio systems have been glitchy. Issues that have been difficult to diagnose. This combined with a terrible local Dodge dealer have me thinking of a Toyota or Honda next. Sad.
Went there after going to multiple other dealers. Having 230 plus vehicles, we actually felt like we had options. Once we got there we where given time to actually walk around and look. WE found the perfect car for us and financing was very simple and quick. WE left there in a matter of 1 hour and 30 minutes.
A Lotta Bang For Your Buck.
by FIRST-TIME DODGE OWNER from GURNEE
November 26, 2018
I've put over 200k miles on the 5.7L V-8 HEMI Terrific POWER AND RELIALBILITY!! I was suprisingly very pleased with the Durango. Still looks very good inside. The only complaint is the typical Dodge rust around rear wheel wells and doors.
I bought a used Audi at Broadway Auto Mall, after comparing prices extensively with other dealers. On the way home, the engine light came on and the vehicle lost power. I parked it and called the Auto Mall. They had towed and worked on it until it was fixed right...it turned ou to be a complicated problem with the turbo, and they replaced the turbo at no cost. I am sure they lost money on this car to take care of me and gain a happy customer.
Best car I have owned!
by Love a Durango from Wetumpka, Al
January 5, 2019
I have owned this vehicle for 12 years and have had minimal repairs. It was purchased used at 1 Year old. Very reliable and comfortable. Spacious and perfect for a multi-child family. DVD system is great for trips and leather interior is durable and easy to keep clean. Plenty of room for luggage, sports equipment and friends!
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
Very comfortable and very practical
by PGBC from Western suburbs of Chicago IL
December 17, 2018
Plenty of room all around and plenty of storage very nice to drive,looks great drives great also has very updated features with USB and navigation xm radio Bluetooth technology
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
My dream car!!
by Jewels from Hailey,ID
December 16, 2018
I have always wanted a Durango but they are very expensive cars, but cars.com helped me find the right car at the right price. The dealer that I went through was fabalous they drove all the way to our town to get the paperwork sign. I would go anytime again to find a car into cars.com
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
Blacktop Model is the BEST!
by Creiy from Akron, OH
September 14, 2018
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
Fast friendly service. Nice waiting area with free donuts and drinks. Clean restroom close to waiting area. TV available too.
by Rob72 from Yonkers ny
December 17, 2018
The truck had everything I needed.third row seats.sunroof ..the color match everything truck looks and sound powerful. LOVE HOW IT DRIVES.The best truck I drove so far.
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