This process went as smoothly as possible. From the time we enter the building and the time we left with our new car was handled in the most professional way possible. Thanks to the team at Morganton Honda for this great experience
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
Micheal was so helpful. He worked very hard to get us the deal we needed. Michael went above and beyond to make sure each part of our experience was perfect. I highly recommend the Kia place and Michael Blackwood.
Drove from Canton to look at a new Charger, was greeted by Sean, looked at the car and within 10 minutes they had beaten every price that I had from other dealer's!!! Went to Credit Unin got a check , came back and was done in about 10 minutes!!!! Total buying time abut 30 minutes, not all day with a salesman and then 5 calls when you leave ... what an awesome experience and wonderful folks who try to help you !!! HIGHLY RECOMMEND THEM !!
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
by Ken Kaniff from Connecticut from Granite Falls NC
September 4, 2017
We had a great experience at "HUCS" from the time we walked in until we drove out. Gary McGill was hilarious and very helpful. He pounded the pavement to get us into the car we wanted and did so professionally...with a comedic flair you don't see very much. For once we had fun while searching for our next vehicle purchase. We actually got our vehicle for less than KBB valued it at and it has an aftermarket Roush supercharger that cost around 7 grand from Roush....and that's minus the installation. To say Gary got us one heck of a deal is being modest, he did amazing. I would recommend him to my grandma so to say I recommend him to you is apparent. Anyone who couldn't get along with Gary probably has a stick somewhere South and to the rear that is quite uncomfortable, seriously. I found the whole staff to be welcoming, friendly, and ready to serve. Ramiro Garcia was amazing at closing the paperwork out and getting us on the road. He was friendly and very open to conversation. He wasn't the usual tight lipped manager we have met along the way. Great guys to have met. Great day folks, great place.
Looking for a new car, and happened upon Hickory Used Car Superstore. As soon as i hit the door, i was greeted with smiles and it didn't take long for Alex Guthrie to find a car for me. Easy experience and excellent service! So happy with my new car and with Alex, Ken, and Ben's helping getting me in it!
I would like to think Clay Morris for the exceptional service he delivered when I was shopping for a Dodge four-wheel-drive 3500. After telling him what I was looking for he had a vehicle lined up for me to test drive, then ran the numbers the next day, and also made the purchasing of this vehicle pleasurable. He even emailed me the credit app so it would help expedite the process. Today he had the paperwork ready for me to sign because I personally fill my time is valuable. One top of all that my other Dodge ram I purchased from Steve White years ago had a recall on the air bags, he lined that up to be fixed the same time I was purchasing my new truck so I did not have to make another trip. Once again I can not stress how easy this experience was thank You again Clay Morris for the service you delivered!
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
I pulled into to trading places and drove around to check out what they had. I was interested in a Nissan Sentra and maxima but had questions about them which Nathan answered. I decided against them but Nathan didn’t stop there. He walked around the parking lot which me showing similar cars on the lot as well as a handful that hadn’t been listed yet including an infinit g25. Test drove it loved it and decided to buy it. The process was pretty quick and everyone was friendly and helpful.
After spending years settling for old fixer uppers, I wanted to see my husband in a newer truck that had room for our growing children. Knowing that our credit was less than typically ideal, we felt pretty discouraged. My mother recently purchased a new car from this dealership and recommended that we give them a try. Upon our first visit, I was introduced to Alex Guthrie. He was straight with us from the beginning, explained the process as we went along, and worked hard to get us a truck that fit our needs. The end of this story is a great blue Nissan Frontier! Thank you Alex!!!!
I was in the market for a new vehicle and Joey at Hickory Used provide top notch service. I would highly recommend giving Hickory Used a try. Not only was Joey able to help me but the staff at Hickory Used treated me like I have know them for years. Great service and no sales pressure at all.
Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
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