CCDJR is the BEST!
November 5, 2018
I first went to CCDJR 5 years ago just because I wanted a new car and had been to multiple dealerships where I walked around the lots and not one person approached me to ask if they could help me. So, on a whim, I went to CCDJR - I wasn't really thinking about a Jeep, but I stopped anyway. Tom (Caforio) came out immediately and asked what I was looking for and I told him I wasn't sure and wasn't sure what I could afford. He asked me a few questions and said, well, let's see what we can do for you. So, he went and talked with Darin and came back out a few minutes later and said that they could put me in a Jeep Liberty. (I was looking at the Grand Cherokee, lol). They told me this is what you can afford right now and that they didn't want to see me get in over my head. I really appreciated that. So, when I was looking for an upgrade, I went right back to see Tom. This time I got a Jeep Compass. Again, they told me what I could reasonably do, knowing that I was working toward a Grand Cherokee. I liked the Compass, but not as much as the Liberty so I went back to seee Tom again to see what I could do and decided on a Cherokee. The same day we made the deal, I had a little "incident' with the Compass. I was so worried that it was going to ruin the deal. I drove right back to the dealership and the guys all talked, looked at what I had done to the Compass and all agreed to we were still good to go. I couldn't believe it! So, I got the Cherokee which I absolutely loved and I just traded it last night after 2 years for my Grand Cherokee that I have wanted since the first day I walked on the lot 5 years ago. Tom, Ken, Gregg, Darin and Nate all worked together to make it happen. Thank you all. CCDJR has got a customer for life. The sales and finance team go out of their way to make sure everything is done right and the service department is one of the best I've ever been to. I used to dread taking vehicles in for service because it was so impersonal and just a chore. Now, I enjoy my service visits - because I get to hang out with the whole team while I'm there.