used car dealers are scary. i hate dealing with them. but this was nice. they didn't lie to me and tell me the car "would last." they showed me service records for what they inspected and helped me buy a car that i was really, really happy with. would definitely return or recommend. Anthony and Jimmy were great. thank guys!
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....
was very pleased with the service and collision repair when my car was hit by a deer. THe repair work was excellent and is invisible now that its completed. I was also very pleased with the service team as they called me twice a week to keep me fully posted on the progress of the work a nd when it would be ready. It was also easy working with them as they supported the insurance demands and overall was very smomoth. I am very please with this service and the quality of repairs
by Naldish from Ny
November 19, 2017
It’s not bad but needs a lot of work also it’s making a little sound that I don’t like very much at this moment
The salesman was very nice and willing to help me out, even staying late to show me more vehicles. Unfortunately, the vehicles had very basic problems (doors that didn't open, truck that wouldn't even shift into drive) that made me very leery of purchasing a vehicle there. If those obvious things are wrong, what ELSE is wrong that isn't obvious?
Tom, the salesman was very nice and helpful. We were in Michigan trying to help our son in Georgia, who is in the Army, purchase his first used car. We wanted to make sure that the dealership didn't "see him coming" as he was only 19 and not experienced at all. Tom helped us through the whole process and made our son feel comfortable.
FUN TO DRIVE
by TT58 from CANADA
February 23, 2018
OUR 2008 NITRO R/T IS A GREAT VEHICLE LOADED UP WITH EVERYTHING ONE NEEDS AND THEN SOME. LOTS OF POWER WITH THE 4.0 LITER ENGINE.
Quality used Suburban...very helpful through the whole process! These guys hand pick their vehicles they sell, and it shows!
Over Priced, cheap interiors, pricey, repairs
by Just Wayne from Winnipeg, Mb, Canada
December 31, 2018
Actually 2009 was there best year. Still at a 120 klm, had to replace the water pump twice, A lifter tick that never went away on a 3.7 since Day one, serpentine tention pulley at 45 klm. Emergency brake pads are almost impossible to change.They can't hear it? Heater s are pricey if a actuator goes, up to 2 grand. Best to get rid of it . Overall, great in snow, never let me down starting in the coldest weather. Recalls should be mandatory for the above. I don't blame the Dealer, I blame the engineers. Must have been High.
Bought a 2014 focus awesome buying experience great sales team will definitely buy another car from them
Ok until you reach 100,000 miles
by jkrs503 from Ridge NY
October 4, 2017
Truck has been presenting with electrical issues, which I have later found out is common with this make and model. Heater core is also broken and I have been without heat in the truck for a few years as it's an expensive fix.
Great experience buying a car over the Internet. My sales associate/Kasey Goodrich was amazing, patient and very helpful with the car purchase. Bought the car two days before Thanksgiving needing a windshield. Kasey went made sure it was installed before they closed for the holiday. He left the car outside, fully detailed with a full tank of gas, then offered to drop the key off at our house [20miles] so our daughter could get her car! Great customer experience, highly recommend working with Kasey.
Great first car
by Ben from Birmingham
April 6, 2018
Very comfortable to drive/ride. Plenty of space for luggage to take trips. If you prefer SUVs, the Nitro is a good size - not too big, but not too small. I would say the biggest draw back is the gas mileage (I averaged 16 city/20 highway).
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
by Krissy88 from Atlanta GA
March 29, 2018
Its everything you would want in a car it’s fast , clean and reliable engine sounds strong. The vechile is great overall couldn’t ask for anything better,
Customer service was amazing. Tony helped us prepare for a great future. Recommended for people who want to get help with buying a vehicle.
Most reliable car I’ve ever had.
by SG from Glasgow, KY
August 8, 2018
This car met all of my needs as a mother of 3! Very spacious, and always dependable. Dodge always makes great vehicles! The navigation system, and rear sensor made it very easy to navigate wherever I needed to go!
Bill and Curtis were great to work with and very professional. I would recommend them to anyone. Thanks guys! You guys delivered exactly what was promised.
by Efrem from anchorage,ak
May 20, 2018
good car to use as a secondary vehicle. has good performance. good leg and head room for a tall person. basically equipped for a person's needs.
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