By far the best car buying experience ever. Professional, straight forward and communication was great. We drove 4 hours to pickup our car and it was exactly as the pictures showed and as described. Once we got there our Salesman, Ziad Fakhoury, immediately greeted us, arranged a test drive and coordinated finalizing the paperwork. Heather had our paperwork ready and was very professional efficient. A demo of the car features after signing was nice to get us familiar with all the options. This is the way all car buying experiences should be!
Best truck I ever owned
by Test driver from Sierra Vista Arizona
December 29, 2018
Miss my Ram 1500 would love to have one again worked for all my needs perfect size 4 seats fast and 4 wheel drive granny gear would clone to the top of any challeng in my path and super good looking body very sporty
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
My first RAM purchase!!
by John from Faribault, MN
January 5, 2019
The truck is a smooth, quiet ride. It handles well, with lots of room and storage space. The Hemi engine provides lots of power and towing capacity. (Note: the year field did not include an option for this new/2019 purchase, you’ll want to update your form)
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Fantastic truck, very reliable and comfortable.
by Ballardz from Greenville, SC
November 26, 2018
I enjoyed driving this truck, it has plenty of legroom and space to carry anything you need. It has a smooth ride and I couldn't recommend it enough.
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
Quad Cab is a nice compromise
by Sailingsoon from Louisiana
January 1, 2019
Like the quad cab which gives you 4 doors and room to haul people while still giving a decent sized bed. Good looking truck. Bought the truck when it had 140,000 miles and existing issues. Sold when it had 230,000 miles. Had head gasket problems and transmission seemed to be nearing end of life. Horrible gas mileage averaging around 12mpg around town and 17mpg on the highway. Eight cyl, not the hemi.
Great experience Ryan Enderes worked hard to make sure I got the beat deal possible thanks again cant wait to lease my next truck with them
Repaired safety recalls still fail and leave you s
by RegT from Edmonton
January 12, 2019
Honestly I used to love this truck for about its first 60,000 kilometers after that things start to break and Chrysler does not want to help you not to mention the very pricey maintenance intervals you have to get done for warranty.
Had a rear differential safety recall fixed and 80,000 kilometer it still failed and caused me to go sideways on a highway, they ignored all attempts of coverage or help. The truck itself was stylist with an amazing interior and alpine sound system. It had heated power leather seats, bluetooth talk amd even played dvds on the screen. Performance was great..however..the Hemi would get very sluggish rather quickly after each dealership Hemi tuneup which was 600 dollars to get done, and my fuel efficiency on highway was 23L/ 100km at best so performance wise 300+ hp you rarely get to see. Exterior range but with upgrades like fender flares and tires you can really turn this truck into one great looking rig. Overall the lack of reliability since I had to give it up with only 130 000 km on it and customer care makes me give this truck 1 star because everything deserves atleast 1 star.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
by Aaron S from Green Bay
January 4, 2019
I think this vehicle is very reliable, and excellent to travel in! Our family loves it and we can’t wait to take it across the country. We are thankful for an excellent sale and great truck.
No hassle. No disappointment. Jay and all the employees were polite not pushy and did not try and sell me something out of my price range. I appreciate the great customer service! My first stop on my next vehicle upgrade.
by DODGE GIRL from Red deer
December 6, 2018
My truck meets all my needs .. of course we all wish it was cheaper on fuel ..lol
Would never buy anything but Dodge 1500
I received outstanding service from the team at Steve Rogers Ford. Their commitment to customer service made buying a new vehicle effortless. I have never owned a Ford in the past and I was convinced that the Ford Edge was the best vehicle for myself and family after working with their sales team .
Very sharp excellent running vehicle
by Joe from Elizabethtown
January 4, 2019
very sharp vehicle runs great 5.7 hemi very clean excellent driving vehicle...great for any drive or job can handle a tough load..highly recommend to anyone for use as personal or work vehicle
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
It was one of my favorite vehicles I’ve ever owned
by Tkray from Dallas, Tx
October 1, 2018
This truck met all my needs and I never had any big issue with it. It was a fantastic truck that got me through college and would recommend to anyone.
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
Great Truck, I’d Trust It Over Anything Else
by GavinB from Millville, PA
December 15, 2018
I love this truck! It gets me anywhere I need to go! I’ve never had an issue with it. It’s by far my favorite vehicle.
We bought a 2018 CRV AWD and this is the third vehicle we purchased from Arthur Sujaritch. Arthur was very helpful, friendly, pleasant to work with.We traded in an Odyssey and we believe we got a deal . Arthur went out of his way to accomodate our needs. He is an excellent salesman and one heck of a human being. Thank you Arthur.
Love a Dodge Hemi
by AxelDodge from Jackson Mi
December 19, 2018
I am on my 5 th Dodge 1500 5.7 L 4WD. They have never let me down. Use as a daily driver and to haul my horses.
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