I purchased my truck from them and added on an extended warranty!!! Good thing I did because I have saved in repairs on this fix alone. They are always helpful in the service department and have booked me quickly for oil changes in the past.
No pressure, wonderful purchasing experience. Drove my 2018 RAV4 home in wind, rain and snow, the vehicle performed perfectly. Thanks Casey for being so helpful with all the great features of my new automobile.
Bought a vehicle yesterday. Jordan was sales associate and he was awesome.
Saw what I wanted ,price seemed fair, told them what I could give as a down and what I could afford per month and they made it happen. In and out in great time ! Not a long drawn out affair.
I live out of state and Casey was very helpful and informative. He sent me lots of pictures and was very honest about the vehicles condition. We had the vehicle shipped from California to Illinois and we love it!
The salesman, Casey, had it all together except he momentarily lost his phone. Arron, the finance consultant, went out of his way to find financing and graciously allowed us to bring more down payment the next day!; To really top it off, it took only 2 hours to complete the sale, including the test drive, car washing and explaining the car's buttons
We had a great experience with Mike and Mark at SJ Denham. They were flexible and responsive to questions. We got a great price and value for a trade-in and a new Compass Trailhawk! The whole process felt like talking to family rather than a business deal. SJ Denham is a great place to buy!
My salesperson, Mark Cross, and the SJ Denham Chrysler Jeep Fiat family was extremely helpful and very friendly. Exactly what I was hoping for before driving all the way from Sonoma county, the three and a half hour drive was well worth it. I always do my research when car shopping and I can tell they were respectful of what I needed out of my next vehicle. Yet at the same time provided exception customer service from answering my inquiry on Cars.com and setting up a test drive over the phone according to my schedule - to - helping me with financial services to meet my budget.
One of the things I liked most is how my SJ Denham salesperson related to me from the start. Whatever it was: being from around the same area in California, outdoor hobbies, being in a similar car situations, etc. There was a connection established and trust was built, and they were able to understand exactly what I wanted. Beginning to end, Mr. Cross and the dealership were taking care of me every step of the way.
For years I've been in the retail, customer service and car sales industries myself. Good ol' fashion, honest business is what I've experienced there.
I was searching for a good reliable car. I had been searching for weeks and Casey notified me of a Camry in great condition. He helped through the process and made it easy.
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