Used Dodge SUVs for sale near Pasadena, CA

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

Excellent customer service, excellent communication with customers and very knowledgeable staff who will go above and beyond to help their customers!

Purchased my '17 DD GT with 25k miles on it. Have owned for around 4 years and now have 66k miles. Haven't had any issues. Routine maintenance only. Love the style and comfort. Interior seats are comfortable for long drives. Mine came with lifetime oil changes. Dealer support has been good (although we've only had oil changes so hard to say). I'm hoping this continues.

I always have the very best experience in everything provided. Customer Service, follow ups and all of my concerns were all addressed the best way. Will Hamilton went out of his way to make sure everything was addressed in a timely manner. The supervisor Eric Badillo seriously has an amazing team and also makes sure that everything is addressed and provided. I am very impressed, as Customer Service is so neglected and nice to see that such a big dealership makes it it's priority. Thank you

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

We bought this car brand new. One thing I don’t like is it has no spare tire, just an air pump. We don’t drive a lot. We have owned our car a little over two years and we have 5322 miles on it. Since we have had it the AC Compressor locked up, under warranty, replaced with new belt, then a front axle had to be replaced because the metal ring was put above the rubber boot, under warranty, the most recent our battery was dead, very cold winter, and a power steering module was draining the battery, under warranty. There is a recall on the computer screen, we never had an issue with it , but that was replaced. When we purchased this car we paid a good amount to have an extended warranty for 6-7 years after the Chrysler one is done. May be a good thing we purchased that. Everything is covered on this car, with the exception of maintenance such as brakes, oil changes, etc…. We love the car, handles nice, does well in the snow, and it looks good!!!! We have no worries, we have the warranty for the next several years. The Chrysler dealer we take it to are very nice, competent, polite fellows. I’m sure all makes and models Chevy’s, Ford’s, etc…all have manufacturing issues. Like I said this car handles nice, and looks good. I read in Italy they have Hornets as police cars. So we will give it a 4 star out of 5. Happy Motoring Folk’s!!!!!

Great job great service professional service customer service great friendly service great job customer care excellent service customer support excellent service customer care good service customer support and customer care

The middle captain chairs and 3rd row are great items. All seating is roomy and comfortable throughout. Nearly 300 HP V6 gets you moving, with great gas mileage for this size SUV. 100% satisfied!

Our salesperson Jorge Perez was very helpful and helped us get the vehicle we wanted, great communication skills and knowledge. This is my 2nd purchase with him, strongly recommended!

Always a pleasant experience with Beto in the service department. He is always helpful and understands the urgency when it comes to a truck down in the service department. Also has been super helpful on my personal Jeep vehicle. Have tried 2 other local dealerships and service I get here does not compare. Thank you Beto for the help.

I love it. I’m short so I sit high.So much room in for my family..Nice size radio screen.Overall it is worth it.Runs great and very clean under the hood.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

My online salesman Xavier was great! I live 2,000 miles away, and the whole transaction was done on my phone, and within 24 hours. Having to come up with a shipping company was the hardest part of the process.

This is our second Durango. We had our first one many years ago. We now have 5 grandchildren and needed MORE room. We decided to go back to the Durango and so glad we did. It's a smooth ride. It has lots of room, cup holders, heat and air all the way to the back, and USBs available!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

We did most of the negotiations and some of the paperwork online which was a real time saver! The staff was overt knowledgeable and easy to work with through the entire car buying process.

Came in with no appointment, but was taken care of in a timely manner. Work performed while I waited in comfortable customer lounge. Had a cub of coffee.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

Great service very kind and professional. They were able to help me with a complicated situation.

2019 GT Plus has 73k miles and haven’t had major issues just brakes and normal wear on the vehicle. Drives great, easy to park and feels like a car not a clunky SUV. Would love it to be larger bc I have 3 kids but other than that it’s great!

Chris, My salesman was great! Unlike any I’ve had in the past. He really wanted make sure I got the best deal. The dealership staff was all very helpful.

R/T Blacktop Edition, had wheels chrome anodized as part of deal. Incredible pep and still I have life-of-car mpg of almost 19mpg! Infotainment system rated as the most intuitive on the market. THAT is true! Approaching 30k miles and so far only in last month one problem. Water pump sprung tiny leak. In 2017 dealers offered LIFETIME warranty for entire drivetrain plus some. YEP! They replaced it and it cost me ZERO. DEALERSHIP that did work told me NEVER sell this car! Someone that has a business bought an entire fleet and have had engines replaced after 500,000 miles! Free! Captains seats and console in second row, sunroof, towing package, BEATS stereo kicks a$$ !!! Air conditioners for front and rear. Plenty of cargo room convertible to (2) more seats if necessary for short trips or smaller people. USB ports and electrical plugs everywhere! Sport Mode, Paddle shifters, tons of goodies. Don’t get one with Auto-Stop though. Dealer said I made the right choice not ordering that. He said people hate it. Mine has the “turn-knob” shifter that was a downer at first. Didn’t think I’d EVER get used to that! But I did and it is so much less of a pain because it is so flat and doesn’t stick up in your way. Plenty of cup-holders, pockets on doors, etc. Car has a wonderful and SOLID feel. No squeaks or rattles at all. Love the options with the dashboard instruments too. Yes. This car will stay with me a VERY LONG TIME.

Overall experience was great, definitely would recommend this place to family and friends. Great service and people

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

I been coming to this guys for couple years now. They never let me down. We as a family collectively bought 3 cars here and each time they helped us out. My sales and finance reps where Marlene and Teo. Super happy.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

Very easy process. They were great to deal with. Ask for Adam Internet manager , he was super nice and wanted to make work with you to make a deal.

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

This place is super legit. Bought my New Benz GL63 Amg. Shawn, Bang, Erika, Marlene and Tom all helped us out. They treat you like family here. Will be coming back with my wife to get the Bentley Gt.

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

This was one of the best experiences I had purchasing a vehicle everyone was kind a very knowledgeable. This was the quickest I've ever purchased a car thank u !!!