Used Cars for Sale in Fairfield, IA

The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.

I was shopping for a truck and had sent several offers out, most dealerships didn't even bother responding. While the truck they had was a little more than I wanted to spend, they responded cordially to my offer and were willing to work with me. I bought a truck elsewhere and J.D. actually took the time to ask me about it after the fact. I can't believe all the bad reviews. If the other dealership hadn't snapped up my offer, I would have worked with these guys on a new RAM with rebates in a heart beat, despite the distance. These guys took the time when few others could be troubled. I was impressed.

Got prompt reply. Total price on line included brand loyalty discount which was in fine print at bottom of ad. That should have been more prominent in the ad. Did not have current brand of vehicle and therefore did not purchase this vehicle. Advertising needs to be easier for average buyer to understand.

Purchased a 04 avalanche 2500 from Alex and he was on the ball. I spotted the truck on cars.com and emailed the dealership on a Sunday night. By Monday 10am he had contacted me via email and he said it was still available and would get me some pictures ASAP. Three days later I purchased the truck from Alex and had it shipped to Michigan. The truck was as advertised and was also better then the pictures that he had sent me. Thanks to Alex and the whole team for a great purchase. Will definitely purchase another vehicle from them in the future.

i was in the market for a used truck that was 6 months ago so nobody called me to see of say we have a truck for you so i went to sam's body shop of new london to buy and was sattisfied

I met Bob Shottenkirk when he opened up his first store in Fort Madison 26 years ago. I have had nothing but personal experiences with his dealerships and have become a personal friend with his entire family. Our salesman Jared Zueck was very polite and nice to my wife and myself.

Online booking for car service and repair was lost. The beauty of booking in online is that customer should be able to spell out the description of the problem in detail instead of relying on a harried customer service rep. taking down abbreviated and inaccurate descriptions. They promised to fix the online booking service. They therefore initially did not check the problem properly and ultimately could not diagnose the problem (with brakes). While there they damaged something. It took a lot of phoning to get them to check the car in again. Ultimately the head of service department took over and gave excellent service, including a free loaner while they checked the brake problem properly and fixed the (minor) damage. Also gave a full inside and outside clean for $20 which was excellent. Service manager was excellent in making things right. I will go there again.

Daniel Fane was very friendly and helpful!! Very knowledgeable and easy to talk with. He answered all of our questions. He was very helpful on finding us what we were looking for and helping us find the best for our budget!!

i had some problems with my 2017 corvette and vaughn automotive care of problem. i live almost 500 miles from dealership and this was all handle by vaughn very fast. i would like to thank them for how fast they handled my problem

Very easy transaction. Very comfortable showroom and friendly staff. Good selection of cars and trucks. Best outright prices that I've found.

appreciated the car wash, the waiting room was crowded but very clean, everyone was very polite and helpful, the overall experience was good

Contact them by email I received a quick response Set up a time to meet everything went well . Bought the used truck