My First Ferrari buying experience was perfect!
July 6, 2017
I walked in to Ferrari of houston with the hopes that I would walk out with my first Ferrari. As I walked in I was greeted very politely by the front desk person and was asked how they could help me. Craig Becker was called to assist in helping me find a special car. I gave Craig what it was that I was looking for and we began our journey through the dealership. Craig took his time explaining what each and every car was and why each was special. The selection at this dealership was incredible and quite honestly breath taking. As we made our way through the showroom I quickly saw the car I wanted. It was a 488 spider, red with a black roof, carbon fiber package, and black wheels. It was perfect. As I tried to compose myself and not let Craig know that he had already sold the car to me without even knowing it, he began to tell me about each and every feature of the new 488. The car was perfect and I wanted it. Craig and I exchanged information and I decided to leave as I didn't want to make an impulse decision (and also because I wanted my girlfriend to see the car as well). I left and immediately received pleasant communication with all Of Craig's contact information. I waited the weekend and contacted craig on Monday. I told him where I wanted to be $ wise and he said he would see what he could do. Craig was very responsive and very direct. He let me know at all times what was a realistic expectation and never did I feel like I was being sold a car, I was part of a greater experience. After a few messages back and forth, we came to an agreement that we were all happy with. I told him I'd be in the next day to pick up the car. When I arrived craig was already waiting for us at the front desk and walked us over to the car. I had goosebumps as it finally sank in that I was minutes away from owning my first Ferrari.
I met with Ryan and he walked me through all of the paperwork and had it all ready to go to make the transaction very pleasant and easy. I couldn't believe the warmth and service I was experiencing at Ferrari of Houston. Both Craig and Ryan provided me with an amazing experience up to that point. I then met Tony, the General Manager of the dealership. He congratulated me and he seemed genuinely happy for me knowing that it was my first Ferrari. The three of them and I engaged in a lengthy and amazing conversation, we had shared many personal stories about our love for cars and how we all ended up in that same office together. As we wrapped up the deal, they handed me the keys and we all walked to where my new car was sitting. As I sat in it for the first time I thought, this has been a once in a lifetime experience. From buying a Ferrari, to the way I was treated, that day was one of the best in my entire life.
I will be forever grateful for my experience there and cannot wait to buy my next car from Ferrari of Houston.