I worked with Elie Gerdak and he was a pleasure to work with. From start to finish it was a breeze. He was extremely knowledgeable about all things Porsche. I???ve owned Porsche???s for almost 25 years and never had this level of service by my local dealer. I had to drive over an hour to get to Porsche Arlington but it was worth the experience.
Traded in an old truck for a slightly less old truck. Walter and FC Auto made the whole process easy, fast, and pleasant. The paperwork processing was astonishingly fast, and Walter was unfailingly professional and courteous. My best experience ever purchasing a vehicle. I strongly recommend them.
The service manager, James Pollack has always been extremely helpful in regards to facilitating the service of my Maserati Ghibli. James is extremely attentive and very informative.
a slight negative is that I was extremely surprised upon the return of my vehicle when I noticed it had not be cleaned and was very dirty.
I WOULD LIKE TO TAKE A SECOND TO THANK MR. ALIM AND KEVIN. INCREDIBLY PROFESSIONAL, HONEST, STOOD WAY ABOVE MY EXPECTATION!!! I'M VERY PLEASED WITH YOUR SERVICE!!! THANKS AGAIN YOU GUYS WERE TRULY AMAZING.
I've been working with James Pollack at Maserati of Washington for sometime now and he has been great! His professionalism and courtesy reflect highly on himself and his dealership, as well as Maserati itself.
Intersport provided excellent and immediate service on my Audi when my battery unexpectedly failed. They went out of their way and didn't hesitate to help me out. They have a new, loyal customer for my Audi servicing needs!
The team at Exclusive Automotive Group (Charles, Regina, and Medhi) were professional, courteous, and thorough. They expedited my purchase and followed up to make sure everything was as I would expect it to be. Excellent experience ! Thank you to everyone who helped make this purchase a great experience.
Excellent service, I have been a client since 2005 and I have been impressed with their service. Greg Miller and Brian are very experienced and dedicated service managers always very helpful and very forthcoming.
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
After numerous online search, I found the car I fell in love with, Andrew Gyamere contacted me promptly and I negotiated a the price that worked for all us, Andrew was able to provide extra pictures of the as I requested and got the process going within hours. Andrew was able to answer all my questions about the car. I'm so pleased with the service from Ferrari & Maserati of Washington. Thank you Andrew Gyamere
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