Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
Erratic shifting, very poor resale value, noisy
by FIATCARESLESS GREG from Sarasota, FL
December 4, 2018
It should be illegal to sell a car with such poor resale value; more than 50% in 18 months. Erratic shifting, very poor resale value, noisy Ride. Just a bad value. There’s so much better out there.
The buy here pay here program was a silky smooth process. Robert Taddario, Joe Fenoglio, and Tommy Rees were phenomenal in this process. I will be referring anyone to this program at Ray Skillman. Thank you again!!
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
Just a routine service visit. Professional and courteous as usual Service tech finished work in a timely matter. They have a person that always asks if anyone needs a ride somewhere, while u wait. Well managed dealership
Unique and cute design.
by Yoshi from Seymour, IN
November 25, 2018
I liked Unique and cute design and I bought it.
It has as good a driving performance as that stylish design.
It is a little unstable in the low speed range, but it does not matter if you get used to it.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love my FIAT!
by Daisy19709 from Middletown, Delaware
July 19, 2018
Perfect car for me! I wanted to scale down in size but not style. Super cute, super comfortable, and great ride! Lots of "bells and whistles" at a great price!
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
My first car and I love it
by Eluening from Baltimore, MD
August 17, 2018
I bought my 2016 Fiat 500x easy a little over a month ago used with 47,000 miles already on it, in the short time that I’ve owned it I’ve already put about 3,000 miles on it just from everyday driving and a long road trip to Canada. I love this car!! It’s my first car as I’m only 18 and I pay for it all by myself which is another thing I love: it’s cheap. All in all per month it costs me about $380 with insurance and gas. Which is super reasonable for a teenager or someone who needs a nice car but can’t spend a lot of money. Mine has AWD which I also love even though I haven’t driven it in the snow yet, I know it’s going to be perfectly fine. My only drawbacks which don’t really matter to me but would probably annoy some people who are more into cars, is that the transmission is SLOW. Also not a lot of torque so it takes some effort to get it up to speed. It’s totally fine once it’s up there it just takes some effort and can be kind of loud and off putting when accelerating. But I love it and it’s the perfect car for me!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
August 5, 2018
great value for the money, handles well, very comfortable. Looks great, gets lots of admiring nods on the road
excellent feature set, navigation,satellite, impact protection,
love the multiple device bluetooth integration and the Connect APP
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Great everyday around town car
by Retro Rebecca from Tampa FL
July 10, 2018
I needed an economical everyday car. This was perfect for me. I am a single mom so my budget is tight. The features are great. Front seats are comfortable, rear is a little cramped. Cargo space is just enough. It's size makes it really easy to get around and doesn't take up the whole garage. So far, I am very pleased with this vehicle. Only cons would be not very fast and small rear seats.
Tommy was great it was a long day but we got it all figured out and I drove away in a car I was happy with.
Cute little car
by FiatGirl from Miami, Florida
July 31, 2018
Never thought of a fiat, but my hubby is Italian and told me to give it a try...it’s small and fun...the dashboard has the exterior metal (same color) giving it a sports car kinda feel...love the feel of the steering wheel, small and very responsive again giving it a sporty feel..the driver seat could be a little more comfortable, but it’s not uncomfortable...roomy hatch compartment considering that the car is small..love the double glove compartments...decent sound system...fun to drive...
Michael Sellers is the best auto specialist there is
by Michael_Weiss from DealerRater.com
November 25, 2018
If you go to Ray Skillman???s auto dealership and are looking for a great salesman go talk to Michael Sellers. From the moment we walked under the lot to the moment we bought the truck and drove off the lot Michael was there for us. He had the best attitude of any auto specialist/salesman I???ve ever worked with and I???ve had the pleasure to meet. We got a great trade-in and a great deal on a great truck.thank you Michael I will buy all of my future vehicles from you.
by Consuelorenee from Lewisburg, PA
October 15, 2018
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Cool and fun
by Sandyman from Howard Beach, NY
July 23, 2018
I thoroughly like this SUV for its distinctive styling and several features that you'd not expect to see on a vehicle in this class. It handles well and provides a good, solid ride. The 4 cylinder engine is smaller than what I have previously been used to and is a bit slow to respond by comparison, but capable and even peppy although it does have a tendency to be a bit sluggish sometimes at low speeds.
Overall, I am very satisfied with his vehicle and am looking forward to enjoying it for years to come. The one thing that most attracted me to the car in the first place was what I see as a great value. Bought this one used, got a great deal and have been pleasantly surprised at performance and overall quality.
The best saleman, knows his stuff highly intelligent sociable respectful all around made the buying experience really great I???ll be back when my other car is paid off to get another one from him.
Nice little car.
by James Wojna from Concord California
July 3, 2018
Great ride but the transmission shift to much I herd the is a software update on the transmission. The seats very comfy the handling was excellent and for a small SUV Out felt safe.
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