Used 2021 Ford Bronco Sport for sale near East Rochester, NY

There are many people in the dealership that assist with your service. Some are better than others. The biggest blunder I routinely have is the vehicle techs leaving muddy scraps on the door panel, messy fingerprints ( attention to detail mishaps) while returning the vehicle to the owner.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

I am the original owner and ordered the first generation Badlands fully loaded. Liked it so much I purchased it after the lease. I have been very satisfied with performance and gas mileage. I am currently getting 25 mpg in combination driving. Plenty of tech to appease the young crowd. Navigation is easy to use and I prefer it over using Maps on my phone. GOAT modes are useful with and Sport mode is fun to play with. Looking forward to 2026 plugin hybrid version.

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

This car is sporty, a very comfortable ride, handles beautifully!! I feel safe while driving, and mine is the red only made in 21, and I think it catches eyes going down the road!! I love it!

Very easy buying process. Great price and honest people to work with. Will definitely be going back in the future when I need any work done or a new vehicle down the road.

I bought a pre owned Bronco Sport base model. 49,000 miles at purchase. It's perfect except for the brake noise when backing up. I see a lot of people mentioned this. Had I known about it I may have picked the Equinox. But I love my Baby Bronco and won't complain at all. I got another 50,000 bumper to bumper warranty with it. So I'm very happy with my Bronco!

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

Other than our f 150 with the coyote motor this has been my favorite vehicle. Great fuel economy, great to look at and just fun to drive. The week after we bought it we got an ice storm and this thing was keeping up with the big 4x4 trucks. My husband was still able to get to work every day. We've brought it on vacation to the beach and threw a paddle board on top. I use it to bring the dog back and forth to the vet and to get his pup cups, and the back is super easy to clean with some type of rubber material. It's always the top choice when we're doing weekend adventures. I've had zero issues with it. The AC blows very cold, my daughter says we're ice cubes in 90°+ heat. The infotainment center is easy to use, and I can hook up the navigation by using my phone charger. The only thing I don't like is sometimes when backing up it makes a loud noise and my brakes have been checked 🤷

I visited Hoselton Auto Mall on 2/12/24.I have purchased my last two maurno's from Hoselton and have always had a wonderful experience and have been pleased with the sales staff and the vehicles I purchased.I was introduced to a wonderful young man Luis Aguilar a natural born salesman who has a great personality.I was also introduced to sales manager Tim Maier. Both Luis and Tim took the time to listen to me and the type of vehicle I was looking for.Although that vehicle was not at hoselton at this time I am hopeful that Luis and Tim will find me that vehicle.

Great to have our car back Looks good, air conditioner works well. However the check engine light is back on. I will call about that.

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Great staff and comfortable waiting area. Free coffee and snacks. Quick service and fair pricing.

Had a wonderful experience purchasing a second new vehicle from Van Bortel. The sales man was very helpful, low pressure, and did not waste my time. I will be back when I need my next vehicle.