From our first phone call to purchasing and driving our car off the lot, our experience with customer service was excellent! Thank you for an easy decision and process.
Great introduction to gas-hybrid-electric world
by Aly412 from Las Vegas, NV
January 30, 2019
This car was my way of exploring if going all electric was a viable option for me. Having three types of 'gas' eliminated any range anxiety I had, but still gave me an indication of whether or not an all electric would work for my family. The end result, the next car for me is the all electric. The timing didn't work for me to stick with Ford, so I'm moving onto a Nissan Leaf, and will keep an eye out for the future Ford all electric models on the horizon. But I'm an all electric convert for life, and my Ford CMax Energi made that so.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is the best car I have ever owned
by Wolfman from Burnsville, MN
November 27, 2018
I bought this car with only 29,000 mile. So far this has been a great car. I plug this car in every night and drive to work in mostly electric mode only. So great as I am averaging about 45 mpg. This car comes standard with so many great options.
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
Great for local trips
by robbratton from Monroeville, PA
June 2, 2018
I'm very happy with this PHEV. It's too soon for me to move to an electric. I would lease it again. I'll probably lease another PHEV when my lease is up next year.
Matt Wilson was the internet manager who helped me with my pricing excellent guy to work with really looks out for you superb customer service Dave forres was just as equally helpful going over the car and helping me with paperwork and everything else this company I would highly recommend it made me turn into a Ford believer once again I would go to Bob Thomas Ford every time highly recommend them for a car
perfect fuel efficient car
by Cotton Thompson from Baltimore, Md
February 22, 2018
This car is great on gas and meets all of my needs, perfect size, and all the right tech gadgets I need.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The Best of the Best
by Ron B from Flat Rock, MI
December 16, 2017
This vehicle has all of the comfort features and also rapid response handling. Average
MPG of 38 MPG for a driver that accelerates fast and uses passing gear relatively often.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I LOVE this Ford.
by PAPAROGERLA from Los Angeles, Ca
January 26, 2019
It is extraordinary. I use it for work. We've had it 3 weeks and haven't put gas in it yet. It's fast, smooth riding, and easy on the eyes.
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