I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.
Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
I purchased a pre-owned car from Wondries Ford last year, and have been using their maintenance services on a regular basis. Admittedly, I had reservations getting my car serviced at the dealer due to prior experience with a different make and dealer. I've had a great experience with Wondries Ford service department! They are reasonably priced, know their vehicles, provide awesome customer service, and send email reminders. This makes keeping my car maintained stress free! I have a bit of a commute to work, and it is critical my car is taken care of!
16 months ago a new starter motor was installed in my older model Ford F-450 work truck. For whatever reason the replacement part failed prematurely at a very inconvenient time. We desperately needed this truck for picking up merchandise which will be shipping overseas on a container going out next week. Originally, I was told the truck wouldn't be ready until Monday or Tuesday but after hearing our predicament my service writer and the service manager worked together to expedite the repairs. I picked up the truck on Saturday much to my surprise and relief. And to top it off they covered it under warranty! Star Ford is the best!
Dealing with Patti, John and Justin was a pleasure. We've lost count of the number of Fords we've owned or leased within our family over the years. The key to returning has been consistently good service and immediate response to concerns that surfaced from time to time.
I am beyond ecstatic and grateful for the service I was provided by Jeff Lopez and Marin County Ford's management. This team went above and beyond, BY FAR, to make sure I got the best possible car for my money. They made every possible effort, and then some, to make sure to provide me with a brand new car and make it fit with in my budget and financing better than I thought would ever be possible within the context of my situation. I highly recommend this dealership and team. I have already told a few coworkers to check out what this team has to offer. I really could not be happier with the service I was provided and the car I ended up getting. This dealership really tries to do everything for their customers and their situation.
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
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