Well worth a 3-hour drive to do business with these folks
by rmfortin from DealerRater.com
December 3, 2018
4.8 (494 reviews)
We live quite literally 3 blocks from a Ford dealer, but we made the 3-hour drive to Kunes Country Ford to work with Drew Rowley and the other staff who helped with our purchase. The process of buying our truck could not have gone smoother. I first negotiated a price over the phone (shout out to Kathleen Sciacero for working with us), and once we agreed on a price, we drove out the same day to take a look at the vehicle (a pre-owned F-350 Platinum). Drew greeted us at the door and within 10 minutes we were out for a test drive (on our own). He was very knowledgeable about the truck we were considering--and Ford trucks in general--and even though we arrived only an hour or so before they closed for the day, he spent as much time as we needed to answer our questions and generally make sure the truck was what we expected it to be (which it was). The paperwork processing and final prep of the truck also went very smoothly, and we were never pressured into up-sells like extended warranties or paint sealant. With the 12,000 mile warranty in-hand and a full tank of diesel, we were on our way home in about 90 minutes. If you live close to Sterling, this should be the only dealer you go to for your next vehicle. If you live far from Sterling like we do, but find something in their online inventory that meets your needs, don't hesitate to give Drew a call. You will find he is knowledgeable, personable, forthright and fair, just like we did. It will be worth the trip!
2019 Ford EcoSport Titanium Review
Love the EcoSport so far!
by Debbie16 from Willoughby, Ohio
April 12, 2019
5
We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.
This dealership is awesome! We actually have been using the service dept for almost a decade and have always been very impressed with the service. The Our 2006 Escape Hybrid hit a deer and was totaled.When we walked into Kunes we had less than 3 days to buy a new car before we were due to leave on Thanksgiving vacation to see our new 6 week old granddaughter.Jared met us at the door and so very smoothly got the buying process rolling. It did not take long for him to find the car we wanted and get us a test drive.Financing was quick and painless as we had a "yes, are are approved" answer in less than 30 mins. When we picked up the car Jeff explained the financing in clear terms as well as the optional insurance and warranty plans. There was NO high pressure to buy anything extra which we really appreciated. Our car was prepped with loving care too. When we picked up the car the next AM Jared explained all its functions especially Sync 3 until we understood them.On top of that the 1st oil change is free! We were able to leave on our vacation exactly when we had planned. This was the best car buying experience we have ever had and we had bought 20+ cars over our 43 years of marriage. A HUGE THANKS to everyone at Kunes!!!
2019 Ford EcoSport SES Review
So far so good thanks to Greg Collins!
by Judith from Sandy Springs, GA
March 25, 2019
5
Car meets alll my needs. Good navigation. The visility is pretty good. Screen is big and technology is excellent. Back up camera is good also.
An excellent time of purchasing an automobile! See Bob Baeza
by Ed2016 from DealerRater.com
December 3, 2018
4.8 (494 reviews)
Bob was very helpful to my situation and was very kind and patient for all of my questions. Jeff was very comfortable and pleasant to work with the finances with me. ???Gold Stars??? to both of these gentlemen. Signed: Ed Kerley 6/9/2018.
2019 Ford EcoSport Titanium Review
Best test driven car
by ANTHONY from Fredonia, WI
November 6, 2018
4
Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?
I have already recommended you to a friend of mine. I have been to dozens of car dealerships and you are one of two that I didn't get the high pressure and the "No you want this auto, not that" at a higher price than I had in mind type scenario. You all worked with me and that was cool.
2019 Ford EcoSport SES Review
very comfortable and safe to drive
by Patrick Grant from Glen Ridge,NJ
October 12, 2018
5
Most rear legroom and great interior styling. Drives very well. Very nice drive.Great 4 wheel drive. Good value. Room for three adults in rear seat.
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