I was very please with the review of why I was bringing my Mazda 5 in for other than regular service. Explained my unusual symptom of the surging of the engine when foot on brake. Service jumped in behind the wheel and amazingly enough car did it in drive and neutral, and we were on our way to a solution. Was told there would be no delay to search out a part or low staffing issues with getting the car done that day. And again I was a drop in customer. Got a call about other items that were required to repair or update on my 2012 Mazda 5 pushing 90,000 miles. All was pretty standard and one repair answered why I was hearing a popping sound. Only one mishap. Picked up car before closing on a rainy day, had had wipers replaced. Left the dealer in the rain in lots of traffic. Passenger wiper was excellent. Driver's side wiper sounded like the rubber was solid and just streaked. Got home and went in to make dinner and forgot. Next day went across town for an event and same issues with wiper. Star call to thank me for choosing them and I reported about the wiper. Received a how to possibly take care of the issue as some clay preservative may be on the wiper, xxxx may be on the window. My husband check the wiper and the packing plastic blade protector was still on the wiper. All in all very happy with service and how my car is running. Would have been funny if it wasn't a rainy day. That is the reason for 4 stars, would have been a 4.75 if possible. Simple mishap, but disappointing as wiper blades were very important that evening driving home on a dark and rainy night.
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