Used 2020 Ford Edge for sale near Murfreesboro, TN

I’m not typically one to write reviews, but my experience with CarMax has been so outstanding that I feel compelled to share. From start to finish, they’ve redefined my expectations for buying a vehicle. I found a car online that checked every box for me—low miles, all the specs I wanted, and fantastic photos that gave me confidence in its condition. The only catch? It was located at a CarMax dealership in Florida, while I’m in Nashville. For just $200, they shipped it to my local CarMax dealership. Knowing the worst-case scenario was losing that $200, I felt reassured to take the leap—and I’m so glad I did. Within just a few days, the car arrived. I had a trade-in—a mid-mileage VW Atlas in good condition—and to my surprise, CarMax offered me an amazing price. I’ve done my research, and they gave me a value that was very close to what I’d seen comparable models selling for, and significantly more than I owed. Needless to say, I accepted their offer with ease. As for my new (used) car, I was impressed by the comprehensive warranty options. The extended warranty they offer feels like an insurance policy: $200 deductible for coverage up to 150,000 miles. With my car’s mileage at around 50,000, this was a no-brainer. I’ve seen glowing reviews about the warranty online, and after my own experience, I can see why. Now here’s the part that truly sets CarMax apart—the post-purchase experience. The vehicle is used, so it’s impossible to catch every little thing during a quick test drive. Thankfully, CarMax provides a 90-day warranty and has a full-service garage. I’ve been back a few times for small fixes, like the gas door not working properly, tire monitor sensors, an alignment issue, and even replacing a rear entertainment system screen. Every single issue was handled promptly and professionally, leaving me with a car that feels brand new. Shoutout to Elvis in the service department! Not only did he remember my name when I returned, but he also ensured I had a free loaner car anytime my vehicle needed to stay overnight. The customer service I’ve received from him and the entire CarMax team has been nothing short of exceptional. This entire process has been so seamless that I can confidently say CarMax will be my first stop the next time I’m in the market for a car. I’ve purchased brand-new vehicles before and never felt this satisfied. CarMax has raised the bar for what car buying and ownership should feel like. If you’re on the fence about where to purchase your next vehicle, I can’t recommend CarMax enough. From great trade-in offers to their stellar warranty program and impeccable customer service, they’ve won me over as a fan for life. Here’s hoping they stay around for a long, long time—because this is how car buying should be done.

We've owned the 2020 Ford Edge for over 5 years and purchased the car new. Just one recent issue with a sensor for the AWD system during that time. Car drives well with decent power and gets 24-26 mpg in mixed driving and around 30 mpg on the highway. Very comfortable and would consider buying another if they still made them. Only downside is that the car doesn't seem to hold its value that well when compared to the Japanese brands.

If you are looking for car dealers that really listen to what you need and have a the stock of qualified used cars… these guys are great. We found the perfect car in our price range for my daughter after her accident and Absolute was so helpful and patient with us till we found the right fit. Definitely check this dealer out next time you are shopping for a car.

The Awd 2.OT is a great addition if you can find one with them both equipped! Easy to drive in the snow and decent mileage.

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.