Used 2021 Ford Edge for sale near East Dundee, IL

they treat me like I was a celebrity! and I waited less than a hour & a half

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Never in my life have I owned a Ford but this is my second Ford Edge. A 2021 Edge ST is my second and although the Titanium version was a pleasure the ST with it's handling and performance is a step above. The Edge is more comfortable than most SUV's with much more hauling capacity. Just a great fun car to drive and quite a value.

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

I had a 2018 Titanium Edge which I loved for its comfort, smooth ride, trouble free mechanics, and looks but wanted to move up to the available driver assistance/safety features. The 2021 features those nicely. I have the Titanium again which I think is worth the extra cost. The cooled seats are better than vented A/C alone. The '21 has a 4 cylinder paired with an eight-speed transmission. That is good with a small gain in gas mileage but not as smooth as the '18 six-cylinder. My main complaint is the tablet-sized control touch-screen which has all the adjustments for interior climate. It can take two touches (or a touch and a slide) to make some adjustments and can draw one's attention off the road for too long if you're not careful. The missing knobs and buttons would be way better.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

I like this car very much with one exception. The paint quality is not good. I’ve had to repair several chips in paint. Seems like you barely touch car and paint will chip. I have Star White which is a premium color. This shouldn’t happen. Touch up paint works great! Too badI have to use it!

Walked into the dealership and was greeted very warmly. I drove two that I was looking at. I decided on the second one. You know that feeling that you get when you are applying for credit, like your a bad risk, or you did something bad. I was at ease with the sales person and the loan officer. never bought a car this easy or relaxed. Thank you

Drives nice and roomy. But has the loudest engine rattle I have ever heard and dealer service dept says it’s normal. I’m ready to trade it it for something that’s not a ford. My 2012 edge was much quieter…I should have kept it. I bought the 2021 edge new November 2021

I had done all my homework, on the vehicle I wanted, they had it, detailed to the 9’s, they were quick and thorough, the buying process went quick, because I was prepared and they were organized, and I didn’t spend a whole day there! Excellent!!

The experience was smooth and I am very satisfied with my purchase! I am a returning customer because of Brad Mannings Customer Service! I would highly reccommend!

Great Cars and also good service. Vincent Vega was very helpful thank you Vincent for all your help. This is our third car from Castle Buick GMC. We loved thank you .!

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

Buying from St Louis. 4+ hours away. All handled via phone, text, email & electronic signatures. It could not have gone any smoother if I lived next door. The staff was so friendly, professional, cooperative and flexible. Great experience. I’d highly recommend Valley Honda for any new or used vehicle.

We purchased the Van and were out the door within an hour, and they had one of their guys deliver it a couple hours away which was awesome. Definitely recommend Russell who setup the deal for us.