Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
The best car buying experience I have ever had! I visited 5 dealerships today and this is by far the best and with the least pressure. Lewis is THE man!! I would recommend anyone to go see him to find a great car and honest pricing. He stayed so late so he could get me exactly what I wanted. Thank you so much Lewis and thank you Laurel Ford!!
I went in looking at a specific car that I saw on their website. i reviewed the carfax that was provided on their website and also got several car values from other online sources. I came up with a price that i thought was fair. When dealing with salesman i told him my price and after several negotiations they also decided my price was acceptable.
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
Eddie, our salesman, helped us to find the perfect car for our family. We were able to give a description of what we were looking for and our price range and he made the connection perfectly. No back and forth banter on price negotiations. This was the first time I???ve never felt taken advantage of while buying a car. Not to mention, Eddie made sure things went smoothly and quickly as we tackled, what we thought was going to be a feat, with a two and four year old in tow. Thanks again Eddie for the truest hassle free experience. We love our new car. 😊
by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
Went to Bob Smith Motors March of 2017 where we bought a 2011 Chevy Tahoe. the sale went very smooth with no hassel. We were there maybe 30 minutes and got the car we wanted. The Salesman Joel Hiles was very professional in every way. The loan dept looked for us for the best rate and got us a good deal. Was very pleased with the whole process. Would highly recommend to anybody looking for a good sales experience.
I was impressed from the time I called to ask about the navigator . The vehicle was as described. I was really bummed that I could not buy it. Everything was exactly what I wanted but I just could not do the light interior color. The facility was small n clean (love the office dog). Parking was tight but they do well to accommodate customers.
The purchase process went well but the follow up has been nothing but miserable. They are not all on the same page and as a result I have been called multiple times because of their inability to communicate within their building. Cannot recommend this dealership to any of my colleagues.
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