Used 2014 Ford Escape for sale near Madison, WI

I WENT IN ON WEDNESDAY 9/10/25 WITH THE INTENT TO TEST DRIVE TO SEE WHAT I WOULD BE INTERESRTED IN GETTING. WHEN I GOT THERE, I WAS GREETED BY TANNER. I IMMEDIATLY TOLD HIM THAT I HATE CAR SHOPPING AS IT COMES WITH ANXIETY AND ITS NOT MY CUP OF TEA AND THAT I WENT TO PEORIA FORD AND WAS NOT HAPPY WITH THE SERVICE I RECIEVED. THEY DIDN'T LISTEN AND WAS ALL ABOUT THE SALE!! I TOLD HIM WHAT I WANTED AND WHAT I NEEDED AND HE SAID OK LET'S SEE WHAT WE CAN FIND. TANNER LISTENED TO WHAT I WAS SAYING DIDN'T JUST DO WHAT HE WANTED TO MAKE A SALE. THAT WAS GOLD STAR #1. HE TALKED TO ME LIKE A PERSON AND AGAIN LISTENED TO ME AND DIDN'T RUSH TO MAKE A SALE. GOLD STAR#2. HE FOUND A SUV THAT WAS WHAT I WAS DESCRIBING AND THEN SOME. 2021 HONDA CRV. WE TOOK IT FOR A DRIVE AND IT WAS PERFECT!!!!!! I HAVE NEVER FELL IN LOVE WITH THE 1ST CAR DRIVEN AS MOST SALESPEOPLE END UP BRINGING ME VEHICLES THAT I DON'T WANT BECAUSE ALL THEY CARE ABOUT IS THE SALE. I NEEDED TO TAKE TIME AND WORK OUT SOMETHINGS WITH ANOTHER MEMBER OF MY HOUSEHOLD BEFORE MAKING A FINAL DECISION AND TANNER AND HIS CREW WERE UNDERSTANDING ABOUT THAT AND DIDN'T PRESSER ME AND HERASS ME. THEY ALLOWED ME TO GO HOME AND TAKE CARE OF WHAT I NEEDED TOO. FAST FORWARD TO THE NEXT DAY, I WENT BACK AFTER WORK AND MADE THE FINAL DEAL. THEY WORKED WITH ME NOT ONLY ON A PROFESSIONAL PERSONAL LEVEL BUT ON A FINACIAL LEVEL AS WELL. THEY KEPT MY PAYMENTS WHERE I NEEDED THEM AND MY INTEREST LOW! AGAIN THEY LISTENED TO WHAT I NEEDED! (PEORIA FORD IF YOU SEE THIS MAYBE YOU SHOULD GET RETRAINED BY THEM) THEY ARE ABOUT CUSTOMER SATISFACTION AND NOT ABOUT BEING PUSHY ON A SALE. SO, TO WRAP UP THIS REVIEW I GIVE ARROWHEAD HONDA 5 STARS AND PEORIA FORD -5 STARS. I WILL BE REFERRING PEOPLE TO ARROWHEAD HONDA AND WHEN MY MAMA IS READY TO TRADE HER CAR THIS IS WHERE WE WILL BE GOING!!

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

It was a great experience! Shopping for a car is not my idea of fun but Manny, my salesman, Manny was professional, knowledgeable and a pleasure to work with. I will be looking to get a car for my granddaughter soon and plan to go back to Manny.

I have 2014 Ecoboost titanium, lots of recalls, going on 240 thousand miles on it ,routine maitainance ,but last wk turbo went out , so I must be one of the lucky ones hoping to hit the 300 mark

Good experience. Michael was great - went over and above to make sure vehicle was as good as can be. Car was as advertised. Clean and runs well. Great coffee. Fine, friendly dealership. Love our "New" car.

Bought my 2014 in Oct. 2013. Have had problems with rear brake callipers but no other problems. It have 2.0 eco boost. Very responsive. Fuel economy hyw. 7.8litres/100 km city 11.8 l/100km. Road noise and back seat are my only complaints

Always treated with the luxury experience. Sales and service departments are first class. Ms. Baldwin is always there to help and answer questions and work for your business.

This vehicle was my sons first car that he saved up and helped pay for. The performance material on seats was nice to have the heated seat option with it. My son totaled his Escape after rear ending a car at a red light going over 45 mph. The car kept him safe and he walked away with no injuries. I was impressed with how safe this car kept my son and am thankful. We had no mechanical issues during the time he was driving it before the accident. It was fairly expensive for a small used car but it is mighty.

It was a GREAT experience. We traveled over fours hours, they were welcoming when we arrived. Everything went smooth….very relaxing car purchasing experience!

Victor was amazing. He works really well with the younger demographic. Overall best experience buying a car. The car drives GREAT!

Very responsive and easy to work with even though I’m out of state. I’ve had a great experience with them!

Our experience with John Cawley has been excellent! He was extremely professional and there was no sales pressure. He was knowledgeable and very thorough. We would recommend John for your car needs.

Erin was fantastic! She was knowledgeable, communicative, efficient and kind. Even though the car was getting serviced, it was an older car that I?m getting ready to give to my daughter. She?s treated me just like I had a brand new car.

Eric Ontiveros takes care of both of my vehicles. Rob Oja is the only person I will purchase a vehicle from. Service is amazing, waiting area comfortable and I am always greeted like a friend.

We were a little leary of dealerships and in the past feeling intimidated bad uncaring salespeople who treat you like your a number. We decided to go to Capital Chevrolet in Lexington as my friend had told me, her saleslady who's she's bought from for years had started working there, she has great reviews, credentials and Kim even showed us the commercials where she had been on TV and the internet. We pull up and to our suprise we are greeted with the warmest smile and welcome from the exact person we went to see, Trisha Hulin! I've never felt more welcomed at a dealership as I did that day. Immediately all of my fears melted away, without her speaking a word I knew we were in good hands and she was everything Kim said she was. She greeted us with a smile, opened our doors and even helped me get my elderly mother inside and seated. She Immediately ask if we'd like a beverage or a snack, it was like visiting family, we were treated like royalty and we felt important and appreciated. I had some credit struggles and was nervous about it but Trisha assured me that she would take care of us and indeed she did. She worked with such grace ,integrity and honesty every step of the way, she was dressed and carried herself very professionally, you knew she genuinely cared and was there to help us and guide us in the right direction. That lifted such a heavy weight off of my shoulders. Just knowing she was doing everything she could for us was such a blessing, I can see why she's highly recommended and everyone raves about her. She worked hard and diligently but, she got us approved for the vehicle that we wanted, me and mom were ecstatic. I admire her so much, for her love of helping others and with a smile on her face every step of the way. She has the sweetest spirit, very positive, she's beautiful and she went above and beyond to take care of us. I can never thank her enough for all of her hard work and determination. I also saw several of her new coworkers asking her for help and guidance and she didn't hesitate for one minute to lend a helping hand, this just isn't something you typically see at a dealership, she spoke highly of everyone, not one negative word from her even though we heard one of the managers make a rude comment towards her, that did leave a bitter taste in my mouth, but Trisha just smiled and kept moving. I have no doubt that there is challenging days for her, but her determination is that that I've never seen before in my 60 years. She took such great care of mom and I, and we are happy with our new Equinox, she took care of us from the very beginning and still calls to check in on us truly exceptional customer service and truly the best experience I've ever had. She is like family to us now and she truly made an impact for the good on me and mom that day. We will never buy from anyone else but her as Kim and so many other's do. If your in the market for a vehicle,or know someone that is, ask for Trisha Hulin @Capital Chevrolet in Lexington NC. She's active on social media and Kim even Googled her name and a whole page about her with positive feedback and reviews from her past decade as a phenomenal sales consultant. I hope this company realizes how amazing she is, and that they acknowledge that she works hard for them and her family. I'm still blown away at the quality of exceptional service that we got working with Trisha. Good credit or bad credit she treats you with the upmost respect and appreciation, that's the way all dealership sales should be, like Trisha! We will be back and send everyone we know to work with her. Also a thank you to Cody, Riz and Finance For being kind to us. Be sure to ask for Trisha you'll never stress and worry about the car buying process again, instead you'll smile and not want to leave. Go see Trisha!

Aaron’s assistance in the process was great and we liked the car we purchased. I did not give all 5 stars because EchoPark pushes an obligatory $699 protection plan that should be optional.

Brought my car in for oil, changed tire rotation, and wiper blades and everything went just fine. The weight was very reasonable. A service advisor was excellent Jasper Walker.

From start to finish everyone was great, it was a no pressure sales deal. That works for me the whole team was great. My salesman Grant F. Is fantastic. First time a finance manager was considerate and told me the product value adds that were tailored to my needs. Intent sales contact Rebecca.was fantastic

Christopher Elan was very knowledgeable and helpful and communicated well. Kept me and my father up to date on what was needed and when everything was done

Great Car for a Great Price. Gabor was awesome to! Definitely recommend him. Thank you

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

Definitely a great experience buying a vehicle through this dealer. Our salesman Stephan was very up front and helpful!