Used 2020 Ford Escape for sale near Raytown, MO

I visited Shawnee Mission Kia for service. While I thought service was a bit overpriced the customer service provided was excellent. While buying a car at the dealership was not a good experience. I am glad I got the service warranty because my relationship with the service team will be great.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Jeff took great care of us. Prompt in answering our calls and in providing answers to all of our questions. He also took plenty of time to explain all of the car's features and controls. I look forward to working with him the next time we need a car.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Did not buy a vehicle from them, but they answered my questions and we’re professional.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Had an amazing experience. Completely different from anywhere else I've been. The staff was genuinely helpful, not pushy, and made the whole process smooth and stress free. They took the time to understand what I needed and went above and beyond to make it happen. Highly recommend if you're looking for a dealership that actually cares!

As soon as I was greated by Anthony I knew this was the place to be. Me and my wife went in not really sure if we wanted to buy a car because at every other dealership we had been to the salesman where really pushy and seemed like they didn’t care about me as a customer. But the way we were treated as soon as we walked in made us feel as if we knew Mr Anthony from a long time ago . Even though he is a really young man he is very knowledgeable and very respectful. We had a great experience and we will definitely be recommending it to all of our friends and family.

I went in to inquire about selling my vehicle due to relocation. Vegas was awesome (went above and beyond) in making the process a painless one until completion. I appreciate the patience and professionalism of entire team!!

CarMax is nice except that they do the "No-Haggle Price" thing, which is lame. It was nice though and the man who helped me test drive the car I'm looking at was really nice.

Conner did a great job of making me feel comfortable and heard, and was very patient through the process of getting ahold of my husband in intervals throughout the process. He was a pleasure to work with, outgoing without being pushy, and I highly recommend working with him.

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

They were very help. Explained in detail everything I need to know. Very easy. Thanks

Was communicated with thoroughly by Darryl who answered all of my questions and helped me through the buying process. I was well informed of all my buying options and the complete history of the car.

Very efficient and everything was done in a timely manner. My service advisor Sofia was excellent and very helpful. I appreciate her attentiveness and patience.