Used 2021 Ford Escape for sale near Watertown, MA

Another buyer beat me to the car but I was very impressed by the professionalism, information and great communication provided by this dealership!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

I would recommend to everyone looking to buy a car go see them! This is my fourth from them and you can't get a better deal! Service and ALL the staff are AWESOME. Scott the General manager and James the sales manager are absolutely great to deal with!!! All the sales staff go out of their way to make the buying experience so easy. Service and parts department have treated like family for many year and do a great job at what ever needs to be done on any of my vehicles. Definitely recommend them!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

They did a good job with answering my questions and got back to me in a timely manner

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

I have bought many cars in my lifetime and Andres Marquez was truly the best salesmen I have ever worked with. He was extremely knowledgeable and patient. He made the entire process stress free. Andres took time to explain my new car to me and helped me with everything from start to finish. He has a wonderful, pleasant personality. I highly recommend Andres to anyone looking for a Kia.

Great customer service. Easy to work with. I would buy from them again. Great overall experience

I highly recommend Jannell Ford of Hanover. Mike Mullen, BDC manager, answered all our questions and set us up with a convenient appointment with our Certified Sales Specialist Charlie Seibert. Charlie knew the vehicle we were interested in, explained in detail all the systems and even assisted us in setting up our phones. He made this a quick and easy transaction. I can't say enough about the General Sales Manager, Eddie Clark. This is our second vehicle purchase from Jannell and Eddie was hands-on involved in both. He made sure we were satisfied with our experience, understood the process as far as registration transfer, trade in value, maintenance and warranty schedules, basically everything we needed from Jannell Ford.

My complements to Ali Kehail. I had what I had in mind when I stopped to see what he had in stock and set me up with some choices. I got just what I wanted, and his service work is great. I have been purchasing Ford products for over 50 years and have purchased most threw IMPERIAL FORD. I would highly recommend this dealership. Thank You again Mr. Ali Kehail Arthur Brown, Cumberland, RI

My girlfriend recently came here from Brazil. She needed a very dependable car. At other places, language barrier and trying to finance was an issue. Not at AutoMax! Pablo (and team) were awesome. They have people that speak fluent Portuguese (and of course English), so it was very easy to communicate, and for her to tell them what she wanted. They have an awesome selection of cars, and while she was in Marlborough, she actually found one at their Attleboro business. Pablo personally drove her down there, and they were already waiting for her to show up when she arrived. She drove the car, loved it, and without even asking, told her what specific things there were going to take care of (brakes, tires, a couple scratches). They did a great job financing, and showed her specifically what the terms were, and what she'd be paying. She picked up the car at the Marlborogh location, all registered, insurance taken care of, and cleaned up and ready! I can't thank Pablo and AutoMax enough for taking care of her!

Felix Gomex, Sonja Francisco, where so helpful. They explained many thinks to me. Always with a smile and No Problem. Not just once or twice but more. Thank you so much . Now I'm driving a new lease 2020. PS also have been helped by a dealer named Aucan, (First name). amazing, wonderful, thoughtful, young man . AutoFair Ford Haverhill MA. My place for almost 15 years. They are the most knowledgeable. Thanks N.Walker

My wife and I just so happened to stop in just to look at vehicles. We saw a few that we liked and we ended up working with Ed Cushing. Immediately I felt comfortable with Ed being in sales myself. Ultimately, the decision to buy the vehicle was ours to make and we were glad that Ed was part of it. I will definitely use Imperial and Ed if I need a vehicle.

THE SALESMAN WAS VERY PERSONABLE AND PROFESSIONAL. I WILL RECOMMEND HIM TO MY FAMILY AND FRIENDS! THIS DEALERSHIP IS VERY CONVENIENT FOR ME FOR ANY SERVICE TO MY NEW CAR.

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

my experience here was great. my sales person Matt Waters could not have been better. He made the entire experience efficient. The finance team was ok even though I had to go back in to sign the paperwork but it was still a great experience overall. I love my MDX.

It was a great experience!!! They were very helpful to me going through the whole process of buying my truck!!!!! I would recommend them to all my friends!!!!!

I don’t like purchasing vehicles but it is a necessary evil. Anthony was great and made purchasing a vehicle for my daughter easy. Especially following up with us after the sale which is nice.

I love my Mercedes It has special powers And a 4 liter engine. What a wonderful easy car purchase These gentleman are spot on with their cars They care It shows

I was treated very fairly and with courtesy. The choice of vehicles was great and my trade in value for my truck was more than fair.

Had a great experience. Was able to fix my explorer’s ac leak and issue with transmission that another Ford dealer didn’t fix. And was able to complete an open recall. Service advisor Russell was great to deal with and went above and beyond.

Very friendly people did the best to make it easy and found me the best interest rate for me.