Used 2018 Ford Escape for Sale in Watertown, MA

I don't normally write a review and never outside of google or amazon but I just have to get the word out there because of the excellent service here. I recently moved from California and had to have something done with my car the just got here a week ago. The employees here are amazing and of course Shawn! They were very helpful! It's like a warm welcome here in MA! I was worried I will be waiting forever and was looking for a cafe around the area but didn't really have to since the waiting area was amazing as well! Coffee, water, soda, snacks, tv, comfortable chairs and even a massage chair. Better than a cafe!. I didn't wait that long for the service either! I am very happy with the service! Even better than my ford service place in California (yikes!) I am happy I found a good service place for my car!!!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

I had purchased my 2011 Ford Fusion SEL at Nissan of Newton and was having my car serviced there until they relocated to Norwood. Being close to work Watertown Ford has become my go to from oil changes to recalls to minor repairs needed. They are always extremely friendly and attentive. From the sweet greeter at the door who always offers coffee, snack or beverage and makes you feel like your walking into your grandmother's house to the front desk service agents who don't make you feel like an idiot who knows nothing about cars. Everyone there makes the experience not just painless but enjoyable!

This is my second escape out or 6 Fords...They are great vehicles and I would recommend one to anyone looking for a small/mid-sized SUV...It's one of the bigger ones in its class...

CENTRY FORD PROVIDED ME A PLESENT ATMOSPHERE FOR CUSTOMERS TO WAIT WHILE BEEING SERVICED.. YOUR DEALER REPRESENTATIVE WAS VERY KNOWLEDGABLE ABOUT THE NEEDS OF MY UNIQUE SITUATION, SHOWED GENUINE CONCERN WITH REGARDS TO MY CAR, AND MY DESIRE TO KEEP IT PRISTINE MECANICALLY, AS WELL AS PROVIDING A PROJECTED ESTAMATE OF FUTURE MECHANICAL COST, REVELENT TO THOSE NEEDS IN A FINANCIALLY AFFORDABLE WAY. THANKS FOR PROVIDING SUCH PERSONABLE CARE.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Richard's called me right up after I inquired about the Sequoia. they sold it the next day before I could get there. Not their fault-it was great price on a nice vehicle. Thanks Vinny for trying! kc

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Dealership: Wellesley Volkswagen Salesman: Jens Albrecht Auto purchased: 2018 VW Tiguan SE We knew what we wanted, Wellesley VW had one in stock, we were trading in a 2017 VW Jetta and we were paying cash for the balance. So all we wanted to do is visit a showroom and purchase a vehicle ??? no BS, no frills, no pressure, no extras. We dreaded the thought of having to go through the same BS routine that all dealerships seem to embrace. And over the last four years we had bad experiences with two local VW dealers, one involving a disrespectful salesman and one involving a dishonest salesman ??? we walked out on both and never looked back. Working with Jens at Wellesley VW was a breath of fresh air. We arrived in the showroom on a Saturday morning, text drove the vehicle, put down a $500 deposit and paid the balance when we picked up the car on Monday. Since we explained that we were paying cash, Jens bypassed the requirement of meeting with their finance person and handled 100% of the transaction himself. We were in and out in 20 minutes. Unlike the majority of our experiences with all types of dealerships, Jens Albrecht put his emphasis on customer service. And unlike most dealerships, Jens Albrecht listened. We recommend working with him without reservation.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

My siblings and I are from the north shore and was car shopping for the day. Our first dealership we stopped at in Shrewsbury was a no go. It was too bad, we were very serious about financing a car but couldn???t test drive the car, but gladly......thankfully, we ended up at AutoMax. I can???t tell you enough how happy and satisfied I was purchasing a vehicle with confidence at AutoMax Pre-Owned in Framingham. AutoMax has a very inviting atmosphere and employees who work with you to make your purchasing a vehicle a breeze. As soon as we strolled in, we were already taken cared of by one of the associates who greeted us. We simply wanted to test drive a car beforehand and they got a salesmen, Luiz Espigar to assist us in test driving a car. After we test drove the car, we asked for him to give us a moment so my siblings and I could discuss if it was a go or not. He respectfully gave us our space and let us collaborate. Everything was perfect about the vehicle, from the mileage, the price, the smoothness of the drive, and the look and feel of the Mercedes. 100% I felt confident ready to finance the car. However it wasn???t up to me, it was up to my cousin, if he wanted the car or not. In the end, we ended up purchasing the Mercedes C300, and everything went smoothly, Luiz answered our questions, spoke about the pricing, showed us the carfax, etc. He didn???t make it feel like your typical sketchy salesmen at other dealerships who are trying to rip you off. We knew what we wanted and he made sure we got what we wanted. If you are looking to purchase a vehicle, Luiz is the guy to go to..and this is coming from a young person who has car shopped a few times and co-signed before, not much experienced but very knowledgeable of who is genuine. You don???t get many dealerships that take you seriously. Note: We purchased the Mercedes on a Saturday during the RMV 3day closure and somehow they got the car up and ready to go the following Thursday. It was fully serviced, cleaned, tinted(came with the package I signed up for) and he kindly put gas in it. Thank you AutoMax, especially a thank you to you Luiz and the finance women who both made it extremely easy!!!! I highly recommend this place to anyone who is looking to purchase a pre-owned vehicle.

The car meets all my needs. Wish that Ford would have included remote start which it seems to not include in most of their vehicles at this time.

I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

Before I tell my story I just want to Say that Big Joe is amazing and I consider myself lucky to have worked with him. My day started with a 1.5 hour drive to the Auto Mile to look at some Honda Pilots at Big dealerships. At each one I was Cattle Prodded through their "process". No fun! Then a GREAT deal on a 2015 Pilot popped up on CarGurus. It was 20 miles away and at a used car dealer called Huggard & Ewing - wearily I left the big dealers and went to take a look - so glad I did! I met Big Joe right at the front door. Told him what I was there to see and he let me know it had just come in and was yet to be serviced for sale - they service all the cars before sale and Chris in service is super thoughrough. It turns out the car was three miles away and without knowing ANYHTING about me or my finances (and without trying to convince me to look at other cars on the lot) Big Joe grabbed the keys to a Lincoln and said "jump in, let's go see that truck". Joe and I wandered around and inspected the Pilot in the pouring rain then I took it for a drive, the truck was great and I put down a deposit with plans to pick it up 3 days later before a 10 day driving vacation. Joe and I also connected on a personal front as we determined during our drive our families have some mutual friends. The day before pick up I got a call from Joe who was concerned that when in Drive the differential lock feature (full time 4wd vs AWD) was not kicking in and he didn't want me to take the car until it was figured out. So, still under warranty it was off to Honda. I was leaving for 10 days the following day and expressed concern to Joe about the timing and deposit. He said "enjoy your vacation, the Pilot will be here when you get back, if you don't want it then you get your deposit back." It turned out that the differential was JUST FINE, Joe And I did not know it had to be in D2 verses Drive to kick in (basically only to be used if your stuck and need the low gear power and traction). Ok, we learned something and it was operator error :) The amazing thing is that Joe and H&E management held that perfectly ready (and incredibly priced) truck on the lot nearly 2 weeks until I returned! Not many (if any) used car dealerships would do that! Big Joe is honest, trustworthy, and truly a customer advocate - something that is hard to find in any profession! The rest of the team did great work on the vehicle and made sure EVERYTHING was great the day I arrived, Thanks to Chris and the whole H&E team. This is probably the third review I have ever written, but the team there deserves the props!

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

I had an awesome experience working with Drum Hill Ford. Craig was a patient and engaging salesperson. Despite me coming back a number of times trying to come to a decision, Craig always greeted me with a smile and never pressured me to close. It was also impressive when Bernie (the owner) came out just to say hello.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

This past Sunday my husband & I went to Jannell Ford to look at Escapes. I had recently driven a Ford from a car rental agency in Austin, TX and was pleasantly surprised by how much I enjoyed the driving experience. BTW - we were going to go to BMW too, but cancelled that appointment. So we walked in without an appointment and we greeted in a very friendly way by Jack Bresnahan. He immediately took us out to see their inventory and offer us a test drive. After the drive, my husband was hooked on the Escape's feel of the road, interior appointments/technology, and overall experience. After looking at all of the offerings, we went with the top-of-the-line, ruby, red 2.0 Escape that was in the showroom. The 0% financing made this a "no brainer/intelligence test" that was hard to pass up! Fast forward 24 hours we were picking up our car! I bet we could have picked it up even sooner than 5 PM Monday (that was due to my work schedule). We also signed up for the maintenance package, another easy choice. All in all, the Jannell Ford team, and Jack made this car buying purchase for my husband & I easy as pie, and nearly as tasty! Thank you so much for a customer-friendly environment (yes we watched the Patriot's game in the showroom) and a style of service that makes me look forward to getting my oil changes. Jannell Ford ROCKS! Sincerely, Mary (Molly) Connolly

Great handling fuel efficient and peppy engine. Very comfortable driving position with leather interior. Lots of room in the back with seats folded down. Has sync 3 dashboard display to link into your smart phone for navigation and messages

I have to say out of all the dealers I went with no credit and minimum money in my pocket this dealer ship made it happen they are experienced guys with more than 10 years in the business so u know they know their stuff friendly kind and patient especially with a woman with a attitude like mines they got a 10 for satisfaction now my salesman ARTY WALSH very attentive and got the job done!!!THANKS ARTY but overall this guys as a team are the BEST!!! Now I have a 2017!!!!and building my credit!!!!! Can we say SATISFIED CUSTOMER!!!!

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

the set are a little to low i have to used a pillow to get a good view over the dash while driving. my last car were a Ford Free Star there fore I have more room.

Visited Mc gee preowned in Pembroke. Dealt with Robyn. Excellent customer service and very knowledgeable about the cars. Will recommend her to all my friends and family.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

There staff is friendly, and very professional, they answer any questions you might have and there facility is a very clean and comfortable atmosphere while your waiting.

It's a very nice SUV.It handles great and it fits my wife.she is only 4 ft 8" tall. Over all it is a good fit for our needs

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

This is a good car so far. We've only have 5000 miles on it so we really don't know what will happen in the future as far as reliability. The test of time will show us how long this car will last. Duh!

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

It has more power than my 2016 along with many more bells and whistles. It is the color I wanted along with all the features I also wanted.

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

Love this Truck. It is up high like a regular truck, but it drives like a small car. It has plenty of room front and back, and when the back seats are down it has a huge cargo area to haul just about anything I’d need.

Upon first impression at Absolute, I like that I was able to freely just browse without someone jumping down my throat. That being said, they gave me NO pressure to buy a car. It's not a good look when a dealership seems desperate for my business (ahem Midway). I also was impressed that each car was squeaky clean detailed PRIOR to test driving. I got a great deal for a 2014 Ford Escape, something I never thought would be in my price range at the moment. A few weeks later, I returned with a key issue. I was only sold one key when I bought the car (technically not their fault-they were also only sold one key from the auction). However, on the dash, it said that there was a second key floating around somewhere. Normally I wouldn't care about having a second key, but my issue was that I had my car stuck on the "my key" parental control setting and NEEDED an admin key to shut it off. I researched the issue and found that other people were forced to pay $300+ out of pocket when going back to their dealer with this issue, so that's what I was expecting. However, I was pleasantly surprised that they offered to pay for me to go to a specialist and get a new key programmed! I do have one critique. I had called about this issue about one week after purchasing the car, and Lisa answered the phone. She definitely doesn't have the most friendly tone, to be honest. I felt more welcomed by the gentleman. All in all, great service and will be back to the shop for my car maintenance.

Love the leather seats, so comfortable also love that they are heated! It has so many more features that I didn't have before I love the climate control. It handles very well in the bad weather.