Used 2022 Ford Escape for sale near Dearborn, MI

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Car driver seat was serviced. Service Advisor was friendly and knowlegeable. I intend on using this dealership for vehicle maintenance and service because of this 1st visit (ordered the works) and the second visit (warranty repair of faulty stitching on drivers seat).

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I had a very Great experience at Serra and would go back and lease again

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

My husband, my daughter, my brother-in-law & his family, my daughter-in-law & her family, etc. & I drive Ford Automobiles. We enjoy driving Ford Cars. Sandra S. Blair

Exceptional-friendly, courteous, knowledgeable, and very professional. Also, very patient and helpful in answering any questions.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

WOW! What a great experience! Started off a bit shaky, but everything turned out to be one of the best car buying experiences! I have worked at several Dealerships in the Metro area and have never gotten this kind of service even as an employee! Paul, the finance manager was top notch! I explained what I needed and he went over and above to make sure I was given a fair deal. He did everything in his power to make it happen. I purchased a used Equinox. Within the first week, I noticed an oil leak. Without hesitation, it was taken care of. Not only was it fixed the same day, Paul made sure I was given a loaner to get things done while my car was being serviced. Rona in the service department was very friendly, professional and on top of things! Each time I came to the dealership, I was greeted with a smile from everyone. They even remembered me! OUTSTANDING customer service!

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Excellent overall dealer experience on purchasing certified pre-owned vehicle. Timothy Shea was a pleasure to work with and made transaction painless from start to finish. Definitely will look to visit dealer again for a future purchase.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.