Used 2023 Ford Escape Active for sale near Berea, OH

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My sales rep, Norman, was very professional, polite, provided direct answers to my questions, and not pushy. I had done my research and knew what the market value of their truck was , as well as the value of my trade, they matched my expectations in both areas. Very pleasant experience!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Salesman Tom Shaffer and Finance Suzie Axlerod Woodward were the 2 people that we work with. They were great. They both treated us like family. The entire process moved along well and we felt like we didn't spent an entire day purchasing a car. I would recommend Spitzer Buick GMC to anyone looking for a vehicle.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Today I had the best experience by far at Kia of Streetsboro! Angel Gonzalez and Jacob made my day!! Not only did they get me in a new car but they helped me through some difficulties that I was having dealing with GAP and insurance after my car was totaled

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Mark Rezzano todo perfecto buen servicio le diré a mis amigos para que vengan este diler a comprar buenos los servicio al pliende

Great service, answered all my questions, sales person was not pushy, let me make the decision.

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

Went to the service department for an issue that turned out not to be a service issue BUT Mr. Williams worked his magic and called in someone from another department and was able to troubleshoot and fix what I needed!

Great people. They give you an honest idea of what is happening. I would recommend them

Jack made buying my suv a breeze! I highly recommend Ganley and Jack for your car buying needs!

We visited several local Ford dealers researching 2025 Explorers to replace our 2022 Edge. We decided to lease through Liberty Ford Brunswick primarily because of Justin. He made the overall experience very pleasant. The transaction itself was relatively quick and just felt different than other dealers and salespeople. Thank you, Justin.

Very good service , friendly, .. We knew exactly what we wanted , already had it picked out .. They made buying the Bronco easy. Also,Gave us what we needed to get on our trade in.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

Always bought.cars from Kalben Ford in Kent me! Have now a 2016 Focus! They help me keep it going ! At all most 80 years old(me) I do not want buy another car.! All who wok here in service department are great! Would only trust Kalben Kent Ford !They are a great place to buy a car or a place to keep on going! I trust them & tell anyone to go to them ! All who work there sre a great.bunch of people!

They did great work got my Ford in and out very fast... No appointment needed

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond