Used 2023 Ford Escape Active for sale near Five Points, OH

GREAT PEOPLE TO WORK WITH. THEY GO THE EXTRA MILE!!! THANKS FOR YOUR HELP BRYAN. AAAAA+++++

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Jeremy, was our salesman and was professional and helpful with us and patient. In the end we decided not purchase a new car and decided to buy out our lease. We visited several dealerships in KY/OH and found out that if we were going to make a purchase it would be from Kings Ford and through Jeremy.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

WHAT A STOP! I stopped in yo Germain Ford at the end of a trip to Marietta, because I was hearing a consistent noise coming from the engine. I had never used their services for anything before, but the nose was alarming. As soon as I went inside they treated me like they had know me all my life. One of the service managers was there on his day off helping out their team and asked if I had time to go for a ride to see if we could identify the source. Long and short, I’ll be back. I will also say that Ford service centers, at least the ones have been too, have been great to work with. I feel like Germain Ford went above and beyond. By the way they have a new performance shop that far above and beyond any I’ve seen. Also, I popped in on them late in the day to get an oil change, without an appointment of course, and it was not a problem and I love the Billing where they just send you an invoice on your phone and you can pay it pretty cool

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Overall, excellent although with a false start caused by an under motivated employee. Others jumped in and made sure I got the help and support I needed. I would recommend this dealer to anyone.

Best place to buy a new or used vehicle in greater Cincinnati area. Ask for Nick, Nolan, and Aaron.

Fairfield Volkswagen was excellent in the informational process, they have emailed texted and called to make sure I knew exactly what was available. Also to let me know that the car was still there

Alec roshek & Seth delavega are great to deal with they really know how to treat people they take their time and walk you through the process of buying a car I personally won't go anywhere else but kings ford

Was able to schedule for service at a convenient time. Was greeted promptly by Keaton in the service department. He was professional, clear and considerate of my time constraints. I appreciate the good work, friendliness and professionalism of the service department. Well done!

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

RG was great. Was Knowledgable about the Maverick that he sold us and took his time with us. Everyone there was also very friendly. Keep it up!

I had a great experience buying a used truck from out of state. The truck was exactly as advertised (actually better) and I got a good deal. Tyler was great - very responsive, knowledgeable and professional. I've never purchased a vehicle where I had to fly to go get it, but I would go back to Beau Townsend in a second to buy another vehicle. Thank you gentlemen! I love my truck.

They even got me loner car so I could make my pt appointment

Jeff Meryer really took good care of me. Even though I was late for my appointment. It was the Tow truck was late getting my car towed there. He got me in and out. Had a peice of metal in my tire..

From beginning to end everything went without a hitch. Megan took care of all the arrangements and my car was picked up, repaired, and returned to my driveway perfectly Thank you Northgate Ford.

Serviceperson Austin Perdue did fantastic job on getting my vehicle in keeping me informed and letting me know what day it would be ready.Hats off to Northgate Ford

I got to work with 3 different salesmen. Josh and I talked more on the phone in the beginning of the process to get things rolling with my trade in (he was great). Then when I got there Josh was busy so I had a different salesman (Chase) help me look around for what I wanted. Chase was the NICEST person I’ve ever had help me made a big decision. Jorge jumped in when I started talking about payments and he was funny and nice as well! All of the staff there is overall amazing. They didn’t push me to buy anything. I came back 5 days in a row because each day I wasn’t sure and they were okay with that! They didn’t push me to buy the more expensive car , they actually cared about what would be best fit for me and my situation. I ended up leaving with a nice truck ! Chase and Jorge deserve so much for dealing with me and my family 😂

Highly recommend. Great place and great people. Jaden Sayles was awesome to work with. The whole process was easy and smooth.

I recently completed a long-distance purchase of a truck from Lebanon Ford, and I can’t say enough good things about Chad Wallace (my salesman), the sales manager, and the finance manager. This was truly exceptional from start to finish. Chad Wallace was outstanding with communication throughout the entire process. Being hours away, I relied heavily on phone calls, texts, emails, and photos/videos, and Chad was responsive, clear, and patient every single time. He kept me updated without ever being pushy, and the truck arrived exactly as described—no surprises, no disappointments. The photos and details were spot-on. The purchase itself was quick, straightforward, and refreshingly free of gimmicks. No hidden fees, no games with the price or my trade-in. The trade value was fair, and the price on the new truck was competitive and honest. Everything moved fast but never felt rushed. When I arrived for the test drive and final steps, the sales manager took a few minutes to come out, say hi, and chat casually, no pressure, no hard sell, just genuinely friendly conversation. It set such a relaxed, positive tone. The finance manager was another highlight. As a fellow veteran, he immediately made me feel at ease and like he was shooting straight with me. He explained options clearly, offered additional warranty/services and upgrades without any pressure, and handled everything efficiently. There was a brief hiccup when a thunderstorm knocked their system offline for a moment (totally not his fault!), but he stayed calm, kept things moving, and we even had a great conversation while waiting. The whole finance process was quick, painless, and transparent. One of the biggest surprises came after the deal was done. On my drive home, I realized I needed a second key (the truck only came with one) to reset the door code and for peace of mind. I reached out to Chad, figuring I’d be on my own since the paperwork was signed. To my shock, they offered to reimburse me for getting a replacement at a local dealer. I was floored, they didn’t have to do that, but they stood by their word 100%. I ordered the key, submitted the receipt, and they promptly sent me a check. That’s integrity you rarely see anymore! This was, without question, the best buying experience I’ve ever had at any dealership. No high-pressure tactics, no nonsense, just honest, professional people who genuinely care about doing things right. A huge thank you to Chad Wallace and the entire team at Lebanon Ford! You guys do it right! If you’re in the market for a Ford or just want a dealership that treats you like family, look no further. I can’t recommend them enough!