Used 2023 Ford Escape Active for sale near Grosse Pointe Park, MI

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I have been leasing Lincolns from Bob Maxey for over 15 years. I have always been very pleased with their service and friendliness of all the folks I come in contact with.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Maureen Kelly is tbe best! She was most helpful to me in getting the battery replaced for my 2006 Pilot.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My salesman Mike Queen did an outstanding job finding us a vehicle we liked with a great price. He made the process very smooth and fast. I would recommend him and Crest Ford to anyone.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Great customer service by Advisor, Lucas Samples.Car done in a timely manor always.Advises on what needs to be done on my vehicle and is taken care of promptly

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Working with Dean Sellars Ford, in Troy, MI, was great. Especially working with Ivas Jarbou. From the first greeting on the phone with Ivas, to all the communication following the purchase, he was great. I came from two states away for the purchase, and, the next time I need a car, I will contact Ivas Jarbou, at Dean Sellers Ford, first. This was definitely the best car purchase experience I have had, and I've had several--all good--car purchasing experiences in my life. Everything was smooth, transparent, and the asking price was already a great price, especially compared to the dealers in my area. I really can't say enough good, either about Ivas, or the various individuals I worked with at Dean Sellers throughout the purchase. Everyone was top notch. And there was no pressure at any point in the process. I highly recommend Ivas Jarbou as a sales professional, as well as Dean Sellers Ford, in Troy Michigan.

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

Dean Sellers service always top-notch for me. Responsive, communicative and answer all of my questions. I would highly recommend them!

Great service and knowledgeable staff. Erika was a wonderful sales person. The finance director was very efficient and helpful as well. It was my first time ordering custom and it came out beautifully

Chris took care of me from start to finish! Did a great job and got me a great price on a used 2025 Subaru Outback