Used 2023 Ford Escape Active for sale near Troy, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Well this was my first time ever really experiencing when it came to buying my first car really, and I would really recommend anyone in the area that I know to try see for themselves for how welcoming the experience was and how both understanding, and no bull corners everyone working there that I had experience both meeting and talked to. One of which whom goes by the name of Mark T. O'Bryant whom handled getting the amazing Bronco Sport that I wasn't as sure at first about getting but quickly grew on me the more I got behind the wheel, he made both understanding things about the car and the entire process from sales to how he handled himself to be both hugely refreshing and that it felt it made the whole process feel less nervous as the day rolled on. I would indeed recommend having someone as kind and professional such as him when looking for another car from the this dealership I would do it all over again there, no doubt about.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Overall the service was great. Maureen Kelley greeted me with courtesy and respect. I felt very confident in her write up of what was needed for my car. I want her for all my visits.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I have been leasing Lincolns from Bob Maxey for over 15 years. I have always been very pleased with their service and friendliness of all the folks I come in contact with.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

I was there for service. All wheel alignment and oil change. Like always a great service and great atmosphere. Job was done quick. Never had anything bad to say about your facility

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Arron Woodward was my salesman and he was great, would recommend buying a car from him

Jeff Boller is the best salesperson to work with. Finds the vehicle you need and gets it ready for pickup seamlessly. Thanks much again Jeff

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

I recently purchased a pre-owned 2022 Ford F-350 from Bob Maxey Ford in Detroit. The experience was very positive working with my salesman Xavier (X-man). He was there to answer all of my questions prior to buying the vehicle and made sure that all aspects of the vehicle was ready by the time of purchasing. The purchasing process was quick, he had all of the paperwork ready with the sales manager prior to my arrival. Overall, I would recommend Bob Maxey, Detroit and Xavier for your next pre-owned vehicle purchase.

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.