Used 2023 Ford Escape for sale near Chamblee, GA

I had an excellent experience at this dealership. Eric Ward was my salesperson and he did a wonderful job of listening to my needs and making sure that they were met. I liked his service so much that I purchased two cars - 2020 Honda CRV Touring Hybrid and 2020 Honda Accord Touring Hybrid. The only things that detracted from the experience were: A. There is a software disconnect between the Honda Corporate website and the Honda Dealership such that the request for quote line items had to be printed by the salesperson because he had to go to the parts and service departments to individually cost each option rather than that process being automatic. I feel his time would have been better spent expounding upon the cars' virtues. B. The finance experience was marred by having to provide a cashier's check rather than being able to approve a personal check over $30K which the system would not allow. I learned later that an ACH transaction would have been possible. Also, since I was purchasing two cars, I had to provide two different E-Mail addresses in order for my KAHU app to work properly. The Service Department experience was wonderful and I was treated like royalty. The oil change and tire rotation took less time than I anticipated.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I brought in my Kia Optima for an appraisal. I was greeted immediately and the process began. I had an offer within 30 min. in which I accepted. Very confident and professional staff!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

A few weeks ago my son and I bought a 2016 Hyundai Sonata at CarMax of Southlake on Mt. Zion Road in Stockbridge GA. Our sales agent was an older gentleman named Jim Lowe. What a nice guy. Low key. Not pushy. So very patient. He was very knowledgeable about the various cars my son wanted to look at and understood what features he needed on the car. He never rushed us to get on to the next customer and was always willing to answer all our questions. (And he even knew the answers and didn’t have to go ask someone.) These are attributes that you don’t always find with used car salesmen. But Jim was different. CarMax is different. Such a large selection of cars that we found and with low or mid or high mileage. The financial process was painless as well. We went outside to go get his car and found it all washed and cleaned inside. It even had a full tank of gas and a HUGE yellow bow across the hood. Such a nice way to send off the customer. I highly recommend CarMax for your next car buying experience. Also, ask for Jim.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I wanted to shout out Kevin (Duluth location) he was awesome from start to finish! We walked out with a beautiful ford expedition. He made the whole experience super easy and fast!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Glenn was excellent! The whole team was 5 stars and you could not ask for more.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Great people to work with. Easy and hassle free. People that do what they say they will do. All paperwork was ready when I arrived. Only took minutes to sign everything and close the deal.

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

The automated system is annoying but the sales staff were great! Shout out to Kenneth and Abe

Kevin Shaw was an awesome salesperson, no rush no pressure. Great dealership. No up selling of any kind, listen to what I wanted and made it happen.

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

Everybody there was extremely helpful and kind hearted. They helped me find a car that was comfortable and efficient for my day to day life. I felt very welcomed and they were very supportive with all the questions I had. I highly recommend getting a car from here!

My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!

Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours. I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300. Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!

I was very satisfied with the salesman, he kept me up to date on how the process was going,and everyone was greeting me as they walked by. Thanks for the opportunity to meet all of you.

My sale person was Charles Mckoy, very professional, very patient and I would recommend them again

Mall of GA was the best dealership I have patronized. Customer service was over the top, professional, courteous and there are no comparisons.

Customer Service was amazing and I will return. Very professional staff and kept you informed of the progress of your vehicle.