Used 2023 Ford Escape for sale near Grosse Pointe, MI

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

We have been a customer of Dean Sellers Ford for many years. Jon Whitfield is an excellent sales person. He?s always responsive, honest and professional. He helps us find the features we are looking for while also staying on budget.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

A great experience - helpful and respectful of my questions and time . I appreciate new charts that explain the health of the far likes tires and brakes!

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

Great experience, Alice Iskra was the best agent ever! We?ve been very pleased with the service department Very thorough on giving instructions for electronics. She was very down to earth in her presentations and in keeping us informed.

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.

Jake Leal was awesome—- J recommend him if you need a new or used car!

This was by far the best experience I?ve had buying a car. It?s also my first Ford and I can?t be happier with my purchase. The process was fast, easy, and hassle free. There were no sales tactics or pressure to purchase things I didn?t want or need. I will definitely be back.

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

The shop personnel were polite and well knowledgeable of my Jeep and the problem that I had. They kept me aware of what was happening during my repair. Repairs were done on time according to their time line. During this process they kept my vehicle clean and without any damage.

Beyond impressed with the professionalism and knowledge of Fady and Antonio. I traveled from Tennessee just to order from this dealership because of these two employees. Not only did they take time to answer all my questions and share their own experience and knowledge of the Ford Bronco I was interested in, they did all this knowing I was just a curious out of state customer who more than likely would not be back. That first visit left such an impression that I did indeed come back! From the first visit just to see the Bronco in person, to placing my own Bronco order to completing the sale and pick up of my Bronco, these gentleman were top notch! If you want an exceptional car buying experience, I highly recommend Suburban Ford of Romeo, be sure to ask for Fady!

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪