Used 2023 Ford Escape for sale near Grosse Pointe, MI

Hayder Sultan has always been very helpful in explaining the services needed on my older Honda vehicle without trying to sell me on unneeded maintenance. For the last two oil changes, he was upfront and said that all of my vehicle's maintenance is up to date. I feel more confident working with someone who's not trying to unnecessarily increase my service bill.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I was pleased with the sale of my new lease and I sent my son to purchase a new vehicle also that says a lot

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

The process from the very beginning was excellent. From financing to price consciousness to the promised service delivery was incredible.

The purchase of the used F-150 was very easy. All documents were ready when I arrived. I would recommend Bob Maxey Ford to anyone looking for a new or used vehicle.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

We had the pleasure of dealing with both Jacob and Mark during several visits to the dealership. They were both knowledgeable, professional and informative. They were both great to deal with and not a bit pushy. They pointed out the features between the 2 vehicles we were interested in, so we could figure out what best met our needs. We love our new vehicle!

Great service William is amazing their new employees Myron get job fast if it wasn’t for him I would’ve been waiting all day

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

I like their service department. It's a good dealership when they can sell a car AND satisfactorily fix it!

Rebecca and the team at Crest Ford are the best - I would never go anywhere else! I am a very happy repeat customer - thank you!

Great place for service and sales ?. State of the art,very well organized business.

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!