Used 2023 Ford Escape for sale near Grosse Pointe, MI

My salesperson is always very friendly and knowledgeable, she answered all my questions and returns phone calls on a timely basis. I have been dealing Serra Ford/Tom Holzer for many years.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Everyone at Serra is great to work with, I have worked with Scott Gould for many years and many vehicle purchases and every time is above and beyond any expectations. Scott is very knowledgeable and very easy to work with. Overall a A+++

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

Adam was awesome and very helpful! He answered all of our questions! We highly recommend seeing him for a new car!

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

Nice dealership with a large inventory, friendly staff. Had great financing during a promotion. Would by a vehicle from there again in the future and recommend them

In and out in timely fashion. Brandon was exceptionally polite and knowledgeable, answering all my questions without hesitation. The waiting room was pleasant as I watched the latest golf match on the TV provided in the room. I did purchase this vehicle from this dealer prior to having the service done.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!