Used 2023 Ford Escape for sale near Itasca, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

It's was wonderful! They helped me in in seconds, and it was over incredible!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Ted was great it was a great experience this is my fifth car I bought from this place

Couldn’t have asked for a better experience! Sergio Ramirez, our salesman, was great. Between Sergio and Pete, the financial representative, they spent several hours going over the car functions (we bought an EV) and how EVs drive versus gas cars. Sergio was wonderful, can’t praise him enough. Thank you Currie Motors and Sergio for making our first new car purchase painless and even fun!

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

What a great experience at D? Arcy Buick Dealership in Joliet IL. The staff was friendly, honest, and made the whole process easy. Ray our salesperson went above and beyond. I love my new Envision Sport and would definitely recommend D?Arcy Buick and ask for Ray!!

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

We had a great salesperson - Elliot S. and he was very helpful, and Al P. was great for the financial portion. Both worked hand in hand to make a great buying experience!

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.