Used 2023 Ford Escape for sale near Maple Heights, OH

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

The service department customer service lady was excellent. She looked to ensure all the services was covered through my service contract. She greated us with a smile and she remember my husband who btought my car in before. She showed genuine concern towards the customer.

Very nice folks. They were able to answer my questions and help me find the perfect car for my needs. Small town feel to the dealership that made you feel like they care.

Everyone is always super friendly. I definitely recommend their service department.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

I had a great experience buying my car with Kristy Tomcho at Ken Ganley Ford. She was friendly, helpful, and easy to work with. Kristy answered all my questions and made the whole process simple and stress-free. Everything went smoothly from start to finish. I would definitely recommend her to anyone looking to buy a car.

Excellent dealership! Mikey was a fantastic salesman—knowledgeable, friendly, and made the whole process easy. Bonus points for the great hair!

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

Pavlo was super helpful, professional, and patient. He made the whole car buying process easy and stress-free. Highly recommend

I just had the best in and out service with Kyler Jefferson he definitely listened and delivered exactly what I was looking for literally 2hrs

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Everybody did a great job, I had a great team help me and I am in a reliable car