Used 2023 Ford Escape for sale near Maple Heights, OH

I had an outstanding experience buying my car, thanks to Will and the entire team. Will was absolutely awesome to work with. He really listened to what I was looking for and made sure the vehicle had all the features I wanted. He took the time to understand my family and our specific needs which made the whole process feel personal and stress free. The finance department was just as impressive. They worked hard to secure a great rate and explained everything in a very clear way, making the financing process smooth and easy. What truly sets this experience apart is the support after the sale. Even after purchasing the car and leaving the car lot, the team continued to follow up and check in to make sure everything was going well and to see if we needed anything. That level of care and attention really meant a lot to me. I highly recommend working with Will and Ford AutoNation in Westlake if you?re looking for a great car buying experience.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Had a great experience here. Dominic was very helpful and walked me through everything. I would highly reccomend car shopping here.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Mark was an excellent sales person and put great efforts into the sale. Got me the car I wanted very quickly without any troubles. If you come here ask for Mark!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Everyone is always super friendly. I definitely recommend their service department.

Very kind and considerate customer service. All were knowledgeable with the car I was purchasing. It was an easy and quick experience. I would buy another car from them for sure!

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!

Jamar was so personable and kind throughout the process. It was a pleasure to have someone to ease the anxiety that comes with getting a new car. He really took the time to go through every step with me . Thank you so much!

Working with Betsy and Z has been very easy they keep you informed and always get back to you

My experience was excellent my guy Jamar took care of me. I went up there with second thoughts thinking it was gonna be a hassle but it was very much the opposite.The whole team was great everybody that was there was very friendly so thank you again Honda of Cleveland Heights.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Matt helped me out so much!! Love my Sportage it?s the best lease and I got tire and wheel included. process was smooth and amazing

Greatly appreciated the Park ford family.Always have helped in every way possible to figure out best lease, purchase options available.Service department could use a tuneup, but all in all thankful for our leases.

I was in the market for a Ford edge, and Mike Dye came through. He found a beautiful one for me. I appreciate all the work that the dealership went through in finding the car. I also worked with Chuck Kepich, who iwas also very good. Overall, it was a good experience, and I would recommend the dealership to other people.

Lissandra is the Best sales person when buying are new Toyota Tacoma ask for her! 😁 Always liked Toyota Classic in Mentor.