Used 2020 Ford Escape for Sale in Maple Heights, OH

Always great service at Liberty. Had 2015 F150 in for routine maintenance. Jay Toman, my Service Representative, is always very personable, and attentive. The customer lounge is clean, and comfortable. I always recommend Liberty Brunswick to my friends and family.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Hello. I have a 2007 Chevy Cobalt. It's rated a Consumer Reports WORST BUY! I've been waiting for the darn thing to die for a few years now. I heard what the mechanic called a "squeegee" noise when I was steering so I took my car in knowing that Cobalts have power steering issues. The inspection of my car was extremely thorough and the explanation of the problem was excellent. There was no charge for the inspection and diagnosis of my issue as no official labor was required. While I am disappointed that my cobalt is still running fine, I am very impressed with the service I received. Please keep in mind that I initially called the service department where I purchased the Cobalt but they did not respond to my message. I will be back to Lambert to purchase from Jim Sdono some time in the near future.

Their service department was so great to work with that I decided to buy my next Mopar from Fred Martin. Lonnie was great at helping me find the right truck and was easy to deal with. Very friendly and relaxed atmosphere.

I would highly recommended Fred Martin for all repair and service needs. The repairs on my car were completed very quickly. They had an early appointment available before I went to work and were very reasonable priced. I didn’t feel like I was nickel and dimed. My repair was completed and they didn’t try to upsell me any additional services. Staff was very friendly and candid. Will definitely continue to use Fred Martin! Highly recommended!

Yet another great experience at Preston Ford. We recently purchased a 2018 Ford Escape and just love the vehicle. Ford models seem to always give a lot of bang for the buck and this one is no exception. In this chilly weather the heated seats are a wonderful feature. Over the years we have also owned an F150, Contour, Taurus and Fusion and they have all been great. Our salesman of choice, Greg Chismar, is always a joy to work with and makes the buying experience fun. Preston Ford is conveniently located for us, however, we would go there for purchases and their top-notch service department even if it wasn't. Good hot chocolate, too!!!

There was named Tim. They did a great job great communication. At first they were going to charge me for my oil change but I told them I had 16 oil changes and I'm only up to number five or six. I bought this car in Scottsdale Arizona and soon after we located to Ohio.

I have a 2016 Ford Fusion (4 door). The service was excellent. I called Saturday, 4/30/2016 and was scheduled for an appointment the same day. I did not have to wait long. Liberty Ford in Maple Heights Ohio always provides excellent service and the staff is great, too. I love it.

We were looking for a Certified Pre-owned vehicle and drive 180 miles to a different dealership¿ and left disappointed and rather irritated. With a quick nearby search on my cars.Com app, we found Mike Bass Ford. So we cruised about 15 minutes down the road and met Paul. He was very courteous and knowledgeable. He told us that his shift ended at 2 o'clock, but he was willing to stay and assist us. We picked out our vehicle, got our financing, and drove home in our new, new to us, Escape. We would absolutely recommend Mike Bass Ford and Paul Lawson to¿ anyone who asks.

I had new tires put on my 2002 Lexus ES 300. I'm glad Evan McFarland called back and asked why I am buying new tires because they have a lot of tread left. I said they all had flat spots from the previous owner letting it sit for a long time and were more than 7 years old. I love the ride now, just like a new car. Glad for the recommendation of 4 wheel alignment and road hazard. Please thank Anthony Ridenour too! Yours, Dan.

I took my 14 Escape in for a door recall, which appears to be OK. I thought I'd replace my wiper blades as well. Five minutes after I left the dealership it started to rain. When I turned on the wipers one of them flew off the car!! Did retrieve the wiper from the road only after it had been run over a couple times. Turned around & went back. They were VERY appologetic and replaced it immediately. After I got back on the road, I again turned on the wipers............the same blade that was replaced was not clearing off the window!! I had to again go back. The manager of Service himself came out to fix the problem...........the plastic cover on the blade was never removed. I was actually going to look into trading in my car for a new one there, but I think I might look into the dealership's past performance more. Again, the people were super friendly, courteous & helpful but the incident made me wonder.........if replacing wiper blades didn't go so well would I bring my car back there....

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I have a 2016 Ford Fusion (4 door). The service was excellent. I called Saturday, 4/30/2016 and was scheduled for an appointment the same day. I did not have to wait long. Liberty Ford in Maple Heights Ohio always provides excellent service and the staff is great, too. I love it.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Denzel has helped me from the start of my looking process I was looking at a different truck and it sold while he was on days off and the next day he found me this beautiful f350 6.7 thank you everyone at the dealership I sure say it was worth the drive 👍

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Their service department was so great to work with that I decided to buy my next Mopar from Fred Martin. Lonnie was great at helping me find the right truck and was easy to deal with. Very friendly and relaxed atmosphere.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Our salesrep, John Eskridge, was extremely attentive to our priorities and was very responsive to our questions. He made the car-buying experience so much easier than we have ever experienced before!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Jason made our experience quick and easy. He was courteous and professional even though I showed up at 9pm!

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

I contacted several dealerships Sunday night online, Monday morning a man named Jayson from the Classic VW in Mentor, emailed me and asked about the car I was interested in. He was extremely helpful and I ended up coming in Monday evening and leaving with a brand new 2017 Tiguan that same night. I dreaded coming into the dealership because I have a hyper 6 year old son and couldn't stay for hours but at VW everyone was waiting for me. The car I inquired about was detailed and parked right up front waiting for me to test drive, the salesman was very courteous and informative and the finance manager had my paperwork ready to sign and go. Several people including the GM made sure my son was comfortable, offering both of us beverages and him a toy. I am very satisfied with the experience I received at VW and will recommend them to anyone looking to purchase a new vehicle.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

Smooth car buying process. Minimal time wasted with haggling and upsells. I prefer a no ‘salesperson’ model, but from my experience with other Kia dealers, this one is well above them.

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

I would highly recommended Fred Martin for all repair and service needs. The repairs on my car were completed very quickly. They had an early appointment available before I went to work and were very reasonable priced. I didn’t feel like I was nickel and dimed. My repair was completed and they didn’t try to upsell me any additional services. Staff was very friendly and candid. Will definitely continue to use Fred Martin! Highly recommended!

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.