it was a great process they were fast and very friendly all though out the deal and give me a great deal on the ford 150 that I bought I would highly recommend the dealer to anyone this is the second truck I've bought with AutoNation its all around good dealer !!!!!!!!!!!!!!
I located a vehicle with options I wanted at AutoNation East that is 2 hour drive from my house. They were very upfront with details on the phone and vehicle was ready as promised when I went to purchase.
The folks at Al Spitzer Ford have been great to deal with. Tim in Sales, Nick and Drew and their team in Service provide a family friendly experience. They go the extra mile to satisfy our vehicle needs. The Service department has helped us obtain tires at great value for three cars. We surprised the Service Department one day with five us in a loaded car just starting on vacation. We had an an unusual noise that concerned us and they gave us priority for an immediate fix.
If an individual were looking to purchase a new or used vehicle, I would highly recommend AL Spitzer and sales associate Kevin Fleck. I had a wonderful experience in my search for a used vehicle and had no issues. Kevin was extremely knowledgeable and went above and beyond to make sure I was comfortable with my choice and had all the information I needed going forward. One of the best parts was that I never felt pressured into anything. I would definitely recommend this dealership as well as asking for Kevin to help guide you in your new or used vehicle purchase.
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
My husband and I have relocated to the Columbus area, but I plan all my maintenance on my vehicles around when I am visiting my parents back in Sheffield. Kevin Nail and Glenn Lyons are who I always request when I need work done. They do an awesome job every time!!
Service was performed correctly as timing stated prior to start of the work.
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