Used 2023 Ford Escape for sale near Marcellus, MI

Mike Chamberlin was not only a good salesperson and provided exceptional service, but offered services that are not usually the concern of the salesperson. Mike responded to our email with information about a vehicle that we had seen online, but it turned out not to have all the features that we wanted. Mike asked for our criteria then went about searching for this vehicle. He succeeded after finding the vehicle in another state about 8 1/2 hours/600 miles away. He made arrangements and got the vehicle to Dorrance Ford in Galesburg, MI. Galesburg is about 3 hours/160 miles round trip for us to drive to Dorrance Ford. Mike gave us home delivery after he also offered to get the duplicate title that we needed for our trade-in vehicle. We had our new vehicle and Mike drove our trade-in vehicle back to Dorrance Ford. These services were really appreciated, especially since we are all dealing with Covid-19. What a pleasant experience Mike provided. We'd highly recommend that you check with Mike Chamberlin if you are looking for a Ford product.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I have purchase two vehicles from Phil Hammond. I have been working with him for a few years now and I appreciate him and his kindness. He’s honest and he knows his job and he’ll go beyond his call to make sure that your satisfied. Ask for Phil Hammond!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Overall great experience from negotiating to signing giving a big thanks to our salesman Troy

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Smooth and easy. Purchased over the phone and only spent 15 minutes finalizing the deal. Treated me appropriately and I would recommend this dealership to my friends

Took for ride sales joe uthe did great job showing all features

Tyler has always been accommodating and making sure my family gets in the best car. From leases to purchases he has covered it all. He is knowledgeable and honest! Highly recommend

The employees at GROTE Automotive are very professional, knowledgeable and friendly. They went over and above to help us buy our dream car. Thank you so much GROTE Automotive for our help. You’re the best.

We had a wonderful experience purchasing our new truck. Dave was extremely helpful and pleasant to work with.

Nancy was wonderful in every step of my process in purchasing my car. She has a great personality and very professional, plus knowledgeable.. The dealership is very fortunate to have her and I will always buy from her. Karen Warren..

Keyan has been great! I inquired about a vehicle and within minutes I had a phone call. From the beginning to the end, the customer service has been fantastic. Highly recommend! Leaving with a NEW VEHICLE!!

I was very happy with the car & the entire experience. No hard selling, no evasive answers to questions. We worked with Keyan & left happy customers.

From start to finish, Chandler was topnotch! He answered all of my questions, listened to what my expectations were and he delivered! Brian in finance was wonderful as well, even got my payment lower than what I had told them I wanted to keep it around.Then the delivery guys were awesome as well, Tom was very nice! The entire experience was smooth and such a pleasant experience!

We had a great experience with Scott Mabry - he found what we wanted quickly and made sure we were happy.

working with Carl Gilbert made the whole experience an easy process. there was no pressure sales and he built a good relationship with us as I attempted to buy my 2014 Ford Escape.

Bill R. was easy to work with, attentive and found us the perfect fit! My new ‘used’ car was purchase was a smooth easy process. Thanks Bill!

I am a first-time buyer who purchased a Subaru from Zeigler in April of 2023. Their team worked with me and my mechanic and did a great job guiding me through the process and working with my budget. I would definitely trust them again when purchasing a vehicle in the future!