Used 2023 Ford Escape for sale near Markleville, IN

I’ve done business here for 25 years. Staff has provided exceptional service for a new vehicle or service. Great service = years of business relationship!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Received great service. Everything was explained before repair was done. It was completed in a timely manner. Jami and David are great service Advisors. Both were polite and respectful.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Janae was extremely helpful and very pleasant to deal with. I would highly recommended her to sales customers.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I had a great experience from the salesman Cecil to the finance rep. I will definitely be back. I love my car!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very convenient and the service department was very helpful. They helped me with a recall and scheduled all the service for me. I was communicated with on all transactions.

The experiences that my husband and I have had with our salesman John Dasiak and Casey Wildey have been astronomical!! We have bought several vehicles from Capital City Ford and couldn’t be happier with the length of time spent at the dealership to the final process. They both take their time to listen to our wants and needs! They both take exceptional care of their customers!!

The process from start to end was seamless and easy. Maveric was very quick-to-reply via text as I was traveling for work; this was important to me. He and his team had expeditious answers to the load of questions I had over a three day period of time. Two-weeks later he's still locked in and being helpful as I get a number of options taken care of. No forced-selling in person, purely helpful and stated facts. Finance team worked lickity-split. The entire process was made easy and the dealership has a great atmosphere. Top-notch service center, too.

We especially appreciate Service Representative, Scott Krouse. We never feel cheated nor pressured. We love their pickup and delivery service. We will continue our patronage.

I bought my Charger R/T from Mike McIntosh at Goodwin's. Best car shopping experience I've had in my many years of haggling over prices. This was the first non-mom/sports car I've bought, and Mike made it so easy for me to understand how everything worked. I got a great deal, I love my car, and I say "hi" every time I see Mike around town. Definitely worth the drive if you're not in New Castle already.

A coworker Carmax to me. I enjoyed that you could walk around the lot and actually get inside the vehicles to check them out. No one followed you around the entire time unless you wanted them to. If needed I'd buy and shop here again. The salesman Britt P. was pleasant to work with too. I wanted a better finance rate because my credit score told me I could get one. I was advised to check around. In the end I was able to get a lower rate from another source and get the vehicle I wanted. I'm scheduled for some detail work on the vehicle and I trust it will be done well too.

The drivers window is very slow going up, I have taken it in once, but it has repeated, hopefully they will fix it next time. Brand new 2026 F350 XLT.

Friendly people from the lady at the reception area to the salesman. They were very attentive to our needs in a new car. Need a car get ahold of Don Hines were you come first.