Used 2023 Ford Escape for sale near Melvindale, MI

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

Our sales person was great. He explained everything, answered all our questions and did not pressure us in anyway (we hate high pressure sales people.

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

Jake Leal was awesome—- J recommend him if you need a new or used car!

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

Great experience, Alice Iskra was the best agent ever! We?ve been very pleased with the service department Very thorough on giving instructions for electronics. She was very down to earth in her presentations and in keeping us informed.

Had a wonderful experience with Amir! He took what could have been a difficult situation and made it easy. Will definitely come back for all of our service needs.

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!

The shop personnel were polite and well knowledgeable of my Jeep and the problem that I had. They kept me aware of what was happening during my repair. Repairs were done on time according to their time line. During this process they kept my vehicle clean and without any damage.

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.