Used 2023 Ford Escape for sale near Melvindale, MI

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

We have been a customer of Dean Sellers Ford for many years. Jon Whitfield is an excellent sales person. He?s always responsive, honest and professional. He helps us find the features we are looking for while also staying on budget.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

I now own a beautiful 2025 Corsair, thanks to the excellent service from Jeff Nickoloff. He was the best and kindest salesman I have ever dealt with. I'm very happy he is at Varsity Lincoln. I will always be grateful he was there to help me. Thank you Jeff. God bless you! Yvonne Ogar Ypsilanti.

Our sales person was great. He explained everything, answered all our questions and did not pressure us in anyway (we hate high pressure sales people.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first

I like their service department. It's a good dealership when they can sell a car AND satisfactorily fix it!

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

We had the pleasure of dealing with both Jacob and Mark during several visits to the dealership. They were both knowledgeable, professional and informative. They were both great to deal with and not a bit pushy. They pointed out the features between the 2 vehicles we were interested in, so we could figure out what best met our needs. We love our new vehicle!

Everything was very professional and ye warm, making my time at the dealership even more enjoyable.The salesmen all were friendly, offering bits of advice as the time went on. Very friendly and knowledgeable.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe