Used 2023 Ford Escape for sale near Mount Prospect, IL

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

The technicians, sales people and everybody at Naperville Chevy are just great!!! Totally different from other dealerships! They are a one of a kind dealership! Loving my 2026 Colorado!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Fantastic service! Polite knowledgeable individuals who get you in and out of the Quick Lane shop as soon as possible!

Matt is an awesome Saleman not pushy in getting a sale. Which is a change from alot of other Chevy dealers. And the GM Art W. was so easy to work with no playing back and forth with price straight upfront. Golfmill Chevy Highly recommended. Dave H.

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

Antonio K was receptive to all my questions. I did end up trading my car for a beautiful Altima. First time Nissan owner!

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

Elgin Hyundai is a team that treats those who walk in like people, not customers. They aren’t trying to get you for the most money or a commission, they genuinely want to help. My wife and I’s one car broke down a week before Christmas. We needed something that we could afford and be reliable for her to get to work and for us to run errands. Mike & Alfonso listened to us and fought for us. They gave us every deal and break they could and made it a great experience. We weren’t expecting to buy the brand new 2025 Kona, but it was one of the best decisions we ever made. Not only a great vehicle, but the peace of mind that comes with the warranty, maintenance services, and follow up weeks after purchasing, that made us feel cared for. Months later, I have a new job that requires me in office 5 days a week after working from home for 5 years. After test driving terrible used cars elsewhere, I bring my wife back to see their used cars, feeling as though theirs will be in great condition for a great price. Jim in sales (with Mike’s partnership), again, heard my story and my needs. Showed me some used cars, but made a better deal for a brand new Elantra Sport trim for about the same monthly cost as a used car. Again, fought to give us every deal and break they could to make the numbers work for our life. Went in looking at a 16 Cruze & 18 Malibu, they sold me a brand new 2025 Elantra and couldn’t have felt better about the decision Jim, Alfonso, Mike…Thank you for everything. You made a harrowing ordeal feel so much easier than I could imagine.

Great experience overall. I was offered a fair deal without any pressure or unnecessary upselling. Chuck Fioravanti was straightforward, answered all my questions clearly, and made the whole process easy and stress-free. I?d definitely recommend this dealership to anyone looking for an honest and smooth car-buying experience.

Was able to negotiate quickly and easily to get a great deal on my new car! Everyone there was helpful and friendly - would definitely recommend this dealership to others!

This dealership was great the hospitality was through the roof, though we didn't make a deal I would 100% comeback.

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Excellent service. I have no complaints. I always bring my car in for yearly service.