Used 2023 Ford Escape for sale near Parma, OH

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Michael was great. He was very knowledgeable of the Tesla that my son bought when as far as finding a charger for us to take home and everything he made our experience very pleasant. I highly recommend Michael.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Hands down, can't say enough good things about Frank. Drove from near Cincinnati to Honda of Cleveland Heights because they were going to have the car I wanted at a price I couldn't get at home. Frank helped get nearly everything squared away over the phone/email and was very responsive. He even understood the long drive we had back home and expedited the entire process so we were back on the road in my vehicle very quickly. While waiting we did some wandering around the dealer so as not to sit anymore than we had to and everyone was so friendly! The only thing I wished would've gone differently is finance wouldn't even attempt to work toward a better rate even though I had a pre-approval from another institution with a MUCH lower rate so now I have to take more time to refinance the loan.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

The team at Liberty is great. They work tirelessly on finding vehicles to fit our business?s needs. We will be back when a new vehicle is needed

Everyone is always super friendly. I definitely recommend their service department.

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

Our salesmen were very helpful and patient showing us how to use all the features. It was the best car buying experience we've had. No pressure.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

Sam was there every step of the way through a challenging diagnostic process. Kept us updated on the progress if any and had a loaner vehicle for us through the duration.

Very friendly, no-pressure environment. Our sales rep Dante was very friendly and accommodating. I would recommend this dealership. Very satisfied.

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Excelente atención son muy amables y salí muy contento ya que recibí una maravillosa atención gracias

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!