Used 2023 Ford Escape for sale near Reading, MI

They made the entire process very easy. I live pretty far way so it was important to be able to discuss all of the necessary details before I made the trip. The personal video they made for me was very helpful. There were no games or gimmicks, it is exactly what you would want a car buying experience to be.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Friendly and honest service. Very accommodating. Understood my wishes. Did not try to upsell me. Got my service taken care of quickly.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

What a great experience with Charlie, he stepped up and met all our needs. Tim #2 was very helpful in all our financial decisions. Thank you both!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

In 2016, I was interested in purchasing a new car and trading-in a car and a pickup. Every time I tried a dealership, I was either ignored or treated as if I was merely an old lady and didn't know what I really needed or even wanted. Until I went to Stillwell's. Everyone there realizes what they are there to do - treat the customer well. I truly felt as if I were important, and not just because I was there to buy a car. I was welcomed by the very first person I met. I didn't feel rushed nor ignored by any means. I did purchase a brand new car from them and continue to take it there for service, In fact, just recently. Always welcomed and provided with a nice waiting area and coffee. Karen is usually the first person I see, and she always has a big smile for you. Joe, one of her co-workers is also tops in my book.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I recently purchased my Lincoln MKC and had the best experience! Dustin was my salesman, he was very helpful! Tim was my finance guy. Super easy and friendly to work with. I would recommend Stillwell 100%.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Walked on the lot. Toby Shirkey met me. I told him what I wanted to test drive. He set me up. I LOVED the vehicle. He took off what he could in price. Did all the paperwork quickly. Went the extra mile to sit in My vehicle to explain ALL the bells y whistles to this old lady. Then helped me to enter My phones information so I could use the hands free y Bluetooth set up 🤗🤗. Toby made a usually very time consuming y tiring process AMAZINGLY EASY 🥳🥳. I can't Thank him enough for his help 🙏.

Coming from out of state, I highly recommend this Dealership. No frills and games here. Had the vehicle ready to go for my test drive. Offered fair pricing for my trade. Took care of a few shortcomings with the used vehicle I purchased as a part of the deal. Staff were easy to work with and professional. I will recommend and keep them in mind for future purchases.

Very patient ; kind ; and will go the extra mile to sell you the car if your dreams without pressuring you that you have to do so. !!!! Toby and Tanner are 😎 and there personality goes the extra mile to make their sell a good one for y !!!!

Steve Rzepka was my salesman. He has sold me 4 different vehicles and I have been very happy with his during day ach purchase. He is very friendly, knowledgeable, and has always going the extra mile to get me the vehicle I wanted. Also contacts me after the sale to make sure I am happy with the vehicle I purchased. All of the personnel involved in the sale were great.

They sent a walk around video to start. Very easy and helpful. Simple and helped with shipping to CO.

Everyone was super friendly and helpful with everything. Even set up an appointment and got a chip filled in the window.

nothing pertinent to share regarding the service performed on my vehicle

Nothing specific regarding my experience at this time

Just a general interest in a truck- sales provided excellent information and did a little extra getting me some pictures prior to them being posted on line. NOTE: The very poor ratings were recorded because there was not an N/A option.