Used 2023 Ford Escape for sale near Saint Michael, MN

I came to Metro Ford looking for a new vehicle. I was met by Cathy who had a big smile and was very welcoming. She helped me pick out a new Fusion and I absolutely love it! She did not pressure me to buy and was very friendly, I will definitely be purchasing from her again in the future.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

they provided on point vehicle info, items like yr ,make, model ,but mostly both interior , exterior colors, options, cpo, pics,and cost/ miles; others keep citng black/ white exterior colors

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Excellent service from Chris Brown and Angel Hopkins. A very smooth buying process. Thank you!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very simple and easy experience - Walk in with the intentions of buying a car but didn't want a lot of hassles and negotiating. The sales rep made it very easy and simple. They gave me a fair market price on my trade in also to help close the deal.

They were efficient and friendly. Process was easy

Our experience was great right from beginning. Everyone was very pleasant and inviting not pushy. We were referred to Mr. Rocky and he was not only about the business but truly kind and making sure we were respected and not overwhelmed, while trying to make sure we’re were a good fit for this purchase. Everything want timely and professional, liked not having to have breakfast, lunch and dinner at the dealership. Everyone was kind and very knowledgeable, be blessed!

Very friendly salesmen at Midway Ford. Cars were very clean.

I had an outstanding experience at Walser KIA. They are incredibly knowledgeable, patient and interested in finding me the right vehicle for my needs. I couldn't be more satisfied with my purchase or the service that was received from them. They value their customers and make car buying enjoyable.

New truck brought in for service. Had a little issue and service took care of it right away,

In a time when it is extremally hard to get a SUV. Kyle Mohs made this the easiest process ever!

Chris Knight did it again! I got a new 2023 Grand Cherokee Limited with all the bells and whistles and at a reasonable lease rate! Thanks Chris!

Buying a new Pathfinder and trading in my Highlander went very smoothly thanks to the staff. Tom S was especially helpful and courteous during the entire sales process. I would be happy to do business with this dealership in the future!

Great experience, we drove from central wis and they treated us great! I would recommend them.

Great people and place to buy a car from. Would highly recommend. Thanks for the great experience.

Dave and Chad the sales manager were excellent to deal with. Sold me a quality vehicle. I would definitely recommend them to anyone interested in buying a new vehicle.

Fantastic new car purchase experience including trade in

My buying experience went very well. Josh was attentive to all my questions and concerns. Very easy to work with and gracious with the final price of my vehicle. I highly recommend this business to anyone looking to make a car purchase.

The service and information given to us was exceptional. We went in with just questions about leasing a vehicle and all the information that was given to us led us to prayerfully decide to lease our new platinum f-150.

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

Sarah at Holt Motors was amazing to work with! Very knowledgeable and friendly. It couldn’t have gone smoother. This is the second vehicle we have bought from them. The whole process was painless and we would definitely go back. Laura and Mark