Used 2023 Ford Escape SUVs for sale near Summit, IL

JC was excellent , great customer service and very personable . Overall wonderful car buying experience at Marino Chrysler Jeep Dodge .

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

It's was wonderful! They helped me in in seconds, and it was over incredible!

Couldn’t have asked for a better experience! Sergio Ramirez, our salesman, was great. Between Sergio and Pete, the financial representative, they spent several hours going over the car functions (we bought an EV) and how EVs drive versus gas cars. Sergio was wonderful, can’t praise him enough. Thank you Currie Motors and Sergio for making our first new car purchase painless and even fun!

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

Let me just start off by saying.....I have never met a more patient man/salesman than MOSHI!!!! This was my first ever car buying experience at a dealership and the anxiety was real. But no one else I would have rather had as a product specialist, than Moshi. Words cannot even begin to express my appreciation for his services. He was very punctual, professional, transparent, understanding and genuinely made the entire experience as comfortable as possible. Not to mention, he's very knowledgeable when it comes to vehicle systems. As difficult as I was as a first-time buyer, I commend Moshi for patiently working with me on site of the dealership, for hours, without giving up until I was comfortable enough with signing and driving my car off the lot. His dedication truly paid off because I couldn't be happier with my purchase. I arrived pre-approved for a loan and left with a better rate after their finance dept. hooked it up. Even after my purchase, Moshi checked in to see how I was doing with my purchase. Truly cannot express how thankful I am to everyone at this dealership for taking the time to work with me and easing my anxiousness with the process. Seriously though, promote a brotha! Moshi was the best!! Highly recommend working with him if you're looking to buy your next vehicle! Thank you to everyone at this dealership for your efforts. I'm forever grateful for my Mazda CX-5!!

We were literally about to go with the dealership, but thanks to meeting Kostya, we paused and ended up getting a much better deal. Big thanks to him — really appreciate his help.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

I and my wife only use the dealer's services for maintenence and repairs. We are always satisfied with the quality of the repairs and the friendliness of the office technicians

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.