Used Ford Escape Active for sale near Novi, MI

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

Our sales person was great. He explained everything, answered all our questions and did not pressure us in anyway (we hate high pressure sales people.

I was able to make an appointment on online that the dealership honored. I was able to test drive the car that I wanted. The staff was friendly and helpful. But mostly it was a good experience because they were honest with me. I did not end up purchasing from them yet, however, I would trust them in the future if I wanted to purchase a car.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Great experience, Alice Iskra was the best agent ever! We?ve been very pleased with the service department Very thorough on giving instructions for electronics. She was very down to earth in her presentations and in keeping us informed.

Just wanted to say thanks again to Kevin Olmstead for all of his help and effort in getting me into my new vehicle. Kevin continuously kept in contact with me with any questions I had or information I was seeking out and also handling the communication well after business hours. A fabulous and dedicated specialist and my first experience with him. I'm also a Feldman CDJR customer as long as Kevin is there. Terrific job again Kevin. Thanks Feldman CDJR.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Had a great experience last week. Dom was excellent he explained a lot of things I was not aware On my car. I would rate them A plus. The service department Itself is also rated excellent

The twins run a great used car dealership. Very professional. Purchased a Tahoe from them yesterday (while I have not yet received the registration and title), these guys are really nice and top-notch. Mark is a great salesman as well. The experience was excellent. Thanks, guys. I will be back for future car purchases.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!