Used Ford Escape Active for sale near Novi, MI

First I like to Thank cars.com . Your site is amazing. You worked with me for months to find exactly what I wanted . And never gave up . They sent me to a great dealership. Who was great to work with.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My wife and myself came to this dealership for the second time in 5 years to purchase another vehicle. On December 30,2025 , we came here without an appointment to see Frank Tucci. To my surprise, he had a deal for us and a warranty advisor for us the next day. We purchased our car the next day. Smiles everywhere. We never considered going any place else. I got a good deal !!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Our sales person was great. He explained everything, answered all our questions and did not pressure us in anyway (we hate high pressure sales people.

Mitch Mcfall was very professional, friendly & quick to get us into a great reliable vehicle ! Would highly recommend him !

Finding value in a used automobile is difficult, but Moe at Car Dome Auto Sales ensured I got the most bang for my buck. After discussing my budget and requirements, Moe showed me cars with the best characteristics for the money. I didn't feel like I had to sacrifice quality to keep inside my budget. The entire process felt honest and fair, and I drove away feeling I had received a wonderful price.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Everything was very professional and ye warm, making my time at the dealership even more enjoyable.The salesmen all were friendly, offering bits of advice as the time went on. Very friendly and knowledgeable.

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪