Used Ford Escape Active for sale near Walled Lake, MI

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Jim Raglow was very helpful and pleasant to work with. The new CR-V is great. I had a question a couple days after purchasing and Jim was a great help. Can't be happier.

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Always had good service. Timely, friendly staff. Hours are satisfactory. Waiting area is clean. Only concern I have is that they are no longer making the Edge which when my lease is up I may have to look for a different vehicle.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

More is the best I bought a used truck with low miles and good body very good deal I strongly recommend this place to anyone looking for a good running car

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Everyone was so helpful. Huge shout out to Anthony for being a great salesperson. He?s not pushy, he?s very knowledgeable, polite and he hooked me up with a sweet Bronco.

We had a great experience. Our salesperson was pleasant, acommpdating and professional. I would recommend LaFontaine to family and friends. This is our third vehicle with LaFomtaine.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Getting service on your vehicle is never something you really want to do, but you know you have to at some point. This staff makes it nice and easy, and even pleasant with smiles and "how are you". Making certain you know where to go while you wait for you service needs. From drop-off to office cashier and all between, thank you for the excellent service

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

My wife and myself came to this dealership for the second time in 5 years to purchase another vehicle. On December 30,2025 , we came here without an appointment to see Frank Tucci. To my surprise, he had a deal for us and a warranty advisor for us the next day. We purchased our car the next day. Smiles everywhere. We never considered going any place else. I got a good deal !!